Polo Towers, Shillong

Hotel, 4-starPolo Grounds, Shillong, IndiaShow on map

You won’t be charged yet

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Good locationGuests rate the location 7.7 out of 10, at Polo Grounds.
Free parkingThe property states parking on site is free for guests.

Luxurious Accommodation Hotel Polo Towers Shillong offers elegantly furnished rooms equipped with modern amenities such as a flat-screen TV, air conditioning, and a minibar. The private bathrooms feature complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Facilities Guests can enjoy the convenience of a 24-hour front desk, a terrace, and a bar at the hotel. Additional facilities include a tour desk, luggage storage, car rental services, and dry cleaning, providing a seamless and hassle-free experience for visitors.

Delicious Dining Options Indulge in a culinary journey at Ginger, the on-site multi-cuisine restaurant offering a delectable selection of Indian, Continental, and Chinese dishes. For added convenience, room service is also available for guests to enjoy a meal in the comfort of their rooms.

Book your stay at Hotel Polo Towers Shillong now to experience luxury, convenience, and delectable dining options all under one roof.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant

Rooms

7.4

Good

Rated 7.4 out of 10 by 140 guests who stayed here.

Cleanliness6.7
Service8.2
Location7.7
Rooms6.7
Amenities8.2
Value8.2
Food & drink6.7

Guests mention

Great decorHelpful staff

MasoomIndia
August 2026Couple
It was good overall! But the wifi was really very disappointing
Clean
WiFi is very very bad
Syed AshrafUnited Arab Emirates
August 2026Group
Not a 4 star property at all.
Reception Area, Staff and service was excellent
Property is old, rooms were ok, washrooms were not good, there was a issue with cold water, toilet seat was too small and broken.
Not a 4 star property at all.
NehaIndia
July 2026Family
Good Restaurant
Rooms and hygiene and mattress
MalikIndia
July 2026Group
Good decent hotel with good staff and good food
4 star property in the heart of city
Bar and restaurant
ParasAustralia
January 2026Couple
Shilong lookouts
Rooms were average
AmarjotCanada
October 2025Solo traveller
The decor and heritage feel was great along with the location. The staff were very good
did have a very bad experience with the Lazy Manager & Hostess of the Restaurant who were too busy gossiping for over 40 Mins while…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Polo Grounds, Shillong, India

Guests rate the location 7.7 out of 10 — good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please note that the property has mandatory gala dinner charges payable at the hotel and will be applicable during events like Christmas & New Year evening. Mandatory Pre-Christmas Celebration Gala Dinner Package for Residential & Non Residential Guest (23rd December 2024) Couple: Rs 6999 AI per Couple Stag (21 Years & Above) : Rs 3999 AI per person Kids & Adult (06 years -21 Years): Rs 2499 AI per Kid Below 06 Years is Complimentary Inclusions: Non Alcoholic Welcome Drink on Arrival Unlimited Lavish Buffet Dinner Unlimited Soft Beverage Unlimited Chef Curated Starter with Veg & Non Veg Options 02 Beer or 02 Large IMFL per person (Applicable for Age 21 years and above only) DJ & Dance floor Mandatory Christmas Gala Dinner for Residential & Non Residential Guest (24th December 2024) Package Couple: Rs 3999 AI per Couple Stag (12 Years & Above): Rs 1999 AI per person Kids (06 years -12 Years): Rs 999 AI per Kid Below 06 Years is Complimentary Inclusions: Non Alcoholic Welcome Drink Unlimited Lavish Buffet Dinner Soft Beverage Live music Mandatory New Year Eve Gala Dinner Package for Residential & Non Residential Guest (31st December 2024) Couple: Rs 7999 AI per Couple Stag (21 Years & Above) : Rs 4499 AI per person Kids (06 years -21 Years): Rs 2499 AI per Kid Below 06 Years is Complimentary Inclusions: Non Alcoholic Welcome Drink on Arrival Unlimi

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Polo Towers, Shillong

What time is check-in and check-out at Polo Towers, Shillong?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Polo Towers, Shillong allow pets?

No — the property states that pets are not allowed.

Is there parking at Polo Towers, Shillong?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Is breakfast included at Polo Towers, Shillong?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Polo Towers, Shillong have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Polo Towers, Shillong?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Polo Towers, Shillong?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Polo Towers, Shillong?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Polo Towers, Shillong?

Polo Grounds, Shillong.

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