Fabulous
Guests rate it highest for service, location and food.
8.6725Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at 1380 Avenida Julius Nyerere.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation
Polana Serena Hotel in Maputo offers elegant rooms equipped with modern amenities such as a TV, air conditioning, and a minibar. The private bathrooms are stocked with complimentary toiletries and a hairdryer, ensuring a comfortable stay for guests.
Relaxation and Recreation
Guests can unwind at the outdoor pool, rejuvenate at the spa, or stay active at the fitness centre. For those seeking entertainment, the hotel provides various activities including bowling. Whether for leisure or business, the meeting facilities cater to all needs.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 725 guests who stayed here.
- Cleanliness7.8
- Service9.3
- Location8.8
- Rooms8.3
- Amenities8.8
- Value8.2
- Food & drink8.8
Guests mention
Friendly and helpful staffBeautiful building and facilities
SílviaPortugalRequinte
Almoço de fim de semana
CharlSouth AfricaGreat old hotel, full of nostalgia
Far away from restaurants
richardUnited Kingdomlovely staff made us feel very welcome from the concierge to the restaurant and bar Thank you
swimming pool
some of the building is a little tired and needs some work
ElviraAOSatisfatória no geral.
Localização, disponibilidade dos funcionários, serviço de pequeno almoço...
Estado de conservação da pesciba aquecida e do banho turco.
AndiswaSouth AfricaI always visit polana but I’ve noticed they always give me the worst room in the category of my choice this year already
Location
The staff front desk are horrible, the attitude is terrible
VallySouth AfricaDisappointed.
Booking.com added extra late check out at 16:00.
I confirm this at the reception, they said this policy doesn't exist and insist we checked out earlier.
This created a verbal confrontation which destroyed the stay in…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
1380 Avenida Julius Nyerere, Maputo
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 08:30 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Polana Serena Hotel
What time is check-in and check-out at Polana Serena Hotel?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Polana Serena Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Polana Serena Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Polana Serena Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Polana Serena Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Polana Serena Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Polana Serena Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Polana Serena Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Polana Serena Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Polana Serena Hotel?
1380 Avenida Julius Nyerere, Maputo.
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