8.3 · Very good24 reviews
- Check-in from 1:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Costa de Esmeralda.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities
Indulge in the comfort of air-conditioned rooms with private bathrooms and enjoy the sea view from your own balcony.
Delicious Dining Options
Savor a delightful American breakfast at the hotel and relish in mouthwatering Mexican cuisine at the on-site restaurant.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.3
Very good
Rated 8.3 out of 10 by 24 guests who stayed here.
- Cleanliness7.5
- Service9.0
- Location9.5
- Rooms7.0
- Amenities9.0
- Value9.0
- Food & drink6.5
Guests mention
Good locationNice amenities
Rivas MMexicoTodo excelente
Clima pero es ajeno al hotel
A guestSpainNunca había estado en un hotel con las condiciones que ofrecen para el precio pagado
La ubicación y las vistas al mar
Las instalaciones del hotel tanto exteriores cómo de la propia habitación. No corresponde para nada el precio pagado por las condiciones de la habitación
Omar Paulin RojasMexicoLa ubicación
Que permitan bocinotas en el área de la alberca, ya que nos incomodo el ruido
Omar Paulin RojasMexicoLa ubicación
Que se permitan bocinas en el área de la alberca, era mucho ruido
Beatriz PaulinaMexicoEs muy tranquilo
En mi habitación había hormigas ...
GonzaloMexicoFuimos víctimas de amenazas y extorsión, involucrado el encargado del turno nocturno. Ya se hizo la denuncia correspondiente ante fiscalia.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Costa de Esmeralda, Casitas, Mexico
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 10:00 PM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Playa Encantada
What time is check-in and check-out at Playa Encantada?
Check-in is from 1:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Playa Encantada allow pets?
No — the property states that pets are not allowed.
Is there parking at Playa Encantada?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Playa Encantada have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Playa Encantada?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Playa Encantada have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Playa Encantada have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Playa Encantada?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Playa Encantada?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Playa Encantada?
Costa de Esmeralda, Casitas.
Other places we book in Casitas
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
