Pillows Hotel Cebu
Hotel, 3-starGovernor M. Roa Street, Barangay Capitol Site, Cebu City, PhilippinesShow on map
8.1 · Very good564 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.7 out of 10, at Governor M. Roa Street, Barangay Capitol Site.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations Indulge in comfort and style at Pillows Hotel Cebu, where every room is air-conditioned and features modern amenities like a flat-screen TV and a safety deposit box. Some rooms even offer stunning city views from a private balcony.
Gourmet Dining Experience Savor delectable international cuisine at our on-site restaurant, where every dish is crafted to perfection. Start your day with a delicious a la carte or Asian breakfast to energize your adventures in Cebu City.
Convenient Location Located near Fuente Osmena Circle and Ayala Center, our hotel provides easy access to must-see attractions like Colon Street and Magellan's Cross. Let our friendly staff, fluent in English and Filipino, guide you to the best experiences in the area.
Experience luxury and convenience at Pillows Hotel Cebu. Book now for an unforgettable stay!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.1
Very good
Rated 8.1 out of 10 by 564 guests who stayed here.
- Cleanliness7.7
- Service8.7
- Location8.7
- Rooms7.7
- Amenities8.7
- Value8.2
- Food & drink7.2
Guests mention
Clean and convenientPolite and kind staff
Eric PAustraliaQuiet and convenient location
Had to change rooms due to malfunctioning card switch for electricity randomly cutting in and out. Bathroom in need of upgrade. Bidet gun leaked continuously causing running water sound all…
NURIASpainAlojamiento con habitación amplia para alojar a una familia de 4. Buen precio para el tamaño de la habitación y el desayuno que se ofrece (básico pero suficiente). Personal muy amable.
Pensaba que estaría más cerca del…
CarlotaUnited KingdomHappy to stay in this hotel again
Hotel is very nice comfortable and clean and nearer to the shopping centre. All the staff are very nice,friendly and welcoming. I will definitely recommend this hotel to anyone.
Sometimes it’s a bit noisy to hear some of…
JohannesGermanyGute Preis-Leistung in zentraler Lage - wirklich empfehlenswert
Wie bisher immer, so auch dieses Mal (Zimmer 206):
Ein wirklich gutes Hotel mit hervorzuhebendem Preis-Leistungsverhältnis in sehr guter Lage. Alles funktioniert. Praktisch ist auch das angeschlossene Restaurant. Gerne…
NatashaMTComfortable room
L
JohannesGermanyPersonal, Zimmer mit gesamter Ausstattung, Bistro im Erdgeschoss, WiFi: alles wirklich gut, sauber und funktionstüchtig. Das Bad ist etwas knapp für meine große Statur. Ruhige Lage in der Nebenstraße einer belebten,…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Governor M. Roa Street, Barangay Capitol Site, Cebu City, Philippines
Guests rate the location 8.7 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Pillows Hotel Cebu
What time is check-in and check-out at Pillows Hotel Cebu?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Pillows Hotel Cebu allow pets?
No — the property states that pets are not allowed.
Is there parking at Pillows Hotel Cebu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Pillows Hotel Cebu?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Pillows Hotel Cebu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Pillows Hotel Cebu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Pillows Hotel Cebu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Pillows Hotel Cebu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Pillows Hotel Cebu?
Governor M. Roa Street, Barangay Capitol Site, Cebu City.
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