Pillar and Post Inn & Spa

Hotel, 4-star48 John Street, Niagara on the Lake, CanadaShow on map

You won’t be charged yet

Very good

Guests rate it highest for service, location and amenities.

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.1 out of 10, at 48 John Street.
Free parkingThe property states parking on site is free for guests.

Luxurious Accommodations Experience the ultimate comfort at Pillar and Post Inn & Spa with spacious rooms featuring flat-screen TVs, cozy seating areas, and some with spa baths and fireplaces.

Gourmet Dining Indulge in exquisite dining options at The Cannery Restaurant and Vintages Wine Bar and Lounge. Enjoy delicious meals in a sophisticated ambiance or unwind at the poolside patio for a delightful culinary experience.

Relaxation and Wellness Immerse yourself in relaxation at the 100 Fountain Spa with indoor saltwater pool, sauna, hot springs pool, and a fully-equipped gym. Take advantage of the complimentary daily resort activities and rejuvenate your mind and body.

Book now to elevate your stay at this Niagara on the Lake gem!

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Rooms

8.5

Very good

Rated 8.5 out of 10 by 846 guests who stayed here.

Cleanliness6.6
Service9.6
Location9.1
Rooms8.0
Amenities9.1
Value9.0
Food & drink7.6

Guests mention

Friendly staffHot springsCozy atmosphere

ChenIsrael
September 2026Solo traveller
Everything. We will come back.
The inside and outside pool.
The spa with the hot springs.
The nicest staff
Nothing.
It was perfect.
JillCanada
September 2026Couple
It was a perfect place for a trip for me and my friend. The accommodation was fantastic and the town so quaint with so m
The character, amenities, staff and cleanliness were excellent.
Nothing.
JohnCanada
September 2026Couple
Very disappointing and terrible value for money
Grounds were beautiful
Shower/Bath did not work
Toilet ran intermittently all night
No elevator to second floor room
Receptionist told us that Booking.com guests are routinely given inferior rooms.
Room furnishings…
WimCanada
September 2026Couple
Pillar & Post a must visit vintage hotel
First time visit. The place was amazing in every aspect. Wish we had brought bathing suits as the pool looked amazing. Staff very accommodating brought food order out to a poolside table. I don’t know how they could…
MichelleUnited States
September 2026Solo traveller
Honeymoon spot
Stunning property. The courtyard was beautiful with all the hydrangeas blooming and the pool area was great as well. Staff is super friendly. Loved there was also an inside pool and hot tub.
ShayanpourCanada
September 2026Solo traveller
Lovely place to stay while visiting Niagara on the Lake
Charming hotel with friendly, helpful staff.
A slight problem with housekeeping but the managerial staff compensated very fairly and the situation was rectified. The room was cozy and well appointed. The dining room…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

48 John Street, Niagara on the Lake, Canada

Guests rate the location 9.1 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 11:30 PM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the maximum number of rooms that can be booked under 1 credit card is 3 rooms. Every room after the third will be charged room and tax for the entire stay at time of booking to the credit card provided. - In-room WiFi. - On-site parking. - A shuttle service shuttle to destinations within the old town of Niagara-on-the-Lake (limited distance).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Pillar and Post Inn & Spa

What time is check-in and check-out at Pillar and Post Inn & Spa?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Pillar and Post Inn & Spa allow pets?

No — the property states that pets are not allowed.

Is there parking at Pillar and Post Inn & Spa?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Pillar and Post Inn & Spa have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Pillar and Post Inn & Spa?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Pillar and Post Inn & Spa have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Pillar and Post Inn & Spa?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Pillar and Post Inn & Spa?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Pillar and Post Inn & Spa?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Pillar and Post Inn & Spa?

48 John Street, Niagara on the Lake.

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