Pier House

Bed and breakfast, 3-starHarbour Front, Charlestown, St Austell, England, PL25 3NJ, St Austell, United KingdomShow on map

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Or book it by phone —(888) 789-8585

Top rated

Guests rate it highest for food, service and rooms.

9.4181Reviews

Check-in from 3:00 PMCheck-out by 10:30 AM.
Superb locationGuests rate the location 9.2 out of 10, at Harbour Front, Charlestown, St Austell, England, PL25 3NJ.

Breathtaking Views & Modern Amenities Take in stunning views from the terrace and stay connected with complimentary wireless internet access.

Dining & Relaxation Options Enjoy the convenience of dining at the on-site restaurant or order in with room service. Unwind with a drink at the bar/lounge after a fulfilling day.

Convenient Location & Nearby Attractions Explore the historical district of St Austell with a stay at Pier House, located within a short distance from attractions like Charlestown Harbour and other scenic beaches.

Indulge in comfort and convenience at Pier House for an unforgettable getaway in St Austell.

What this place offers

Front desk (limited hours)
Smoke-free property
Health or beauty spa nearby
Upper floors accessible by stairs only
Tile flooring in public areas
Hardwood flooring in public areas
Free WiFi
Terrace
Street parking
Wheelchair accessible

Rooms

9.4

Top rated

Rated 9.4 out of 10 by 181 guests who stayed here.

Cleanliness9.2
Service9.7
Location9.2
Rooms9.6
Amenities9.2
Value9.1
Food & drink9.7

Guests mention

Exceptional serviceDelicious food

R7857PXkevinn
March 2026
Booked restaurant
My stay at The Pier House in Charlestown was a bit of a mixed experience. The initial interactions with staff on arrival were friendly and welcoming, and check-in went smoothly. The room itself was clean and generally…
ChrisB0PORTHLEVEN, HELSTON, CORNWALL, ENGLAND
March 2026
One of the best pub hotels we've stayed in
We had a fantastic stay here. The hotel is right next to the sea and we booked a sea view room which was excellent. The hotel looks as though it has recently been renovated and the fixtures, fittings and decoration all…
places2seeplaces2goENGLAND
March 2026
Great Accommodation
Recently stayed here for a midweek mini break.
No car parking at hotel/pub but as we were out of season most times we went out we were able to get parking outside entrance. If not you can park at sister hotel/pub just…
hreeves222RINGWOOD, NEW FOREST NATIONAL PARK HAMPSHIRE, HAMPSHIRE, ENGLAND
February 2026
Short stay well worth it.
Always a pleasure to stay, rooms are excellent, food is well priced and very good quality , the staff friendly and helpful.
WHV1SALISBURY, WILTSHIRE, ENGLAND
February 2026
A real gem.
Cozy room with comfy bed and wonderful views. Love the decor. Staff were amazing, friendly and professional. Felt they would go the extra mile if needed - five star welcome and service to match. Decor lovely in all the…
TomStewart_HerefordBARTESTREE, HEREFORDSHIRE, ENGLAND
February 2026
Pier House Hotel
My review would have been identical to the one sent on by CWCC in January. It looks like we had the same room for the same number of nights and had the same opinion.
But in addition we must state the tremendous value of…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Harbour Front, Charlestown, St Austell, England, PL25 3NJ, St Austell, United Kingdom

Guests rate the location 9.2 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 10:00 PM

Check-out by 10:30 AM

No children

No pets

No smoking anywhere on the property

The front desk is open daily from 7:00 AM - 10:00 PM. The front desk is staffed during limited hours.

Pets. Pets not allowed

Children and extra beds. No rollaway/extra beds available

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Pier House

What time is check-in and check-out at Pier House?

Check-in is from 3:00 PM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Pier House allow pets?

No — the property states that pets are not allowed.

Is there parking at Pier House?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Pier House have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Pier House have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Pier House?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Pier House?

Harbour Front, Charlestown, St Austell, England, PL25 3NJ, St Austell.

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