Exceptional
One of our highest-scored stays, according to its guests.
9.5497Reviews- Check-in from 2:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at calle septima 82-15.
- Free parkingThe property states parking on site is free for guests.
Luxurious Spa Experience Indulge in a tranquil spa experience at Piedra Luna with its indoor pool and hot tub, perfect for unwinding after a day of exploring.
Convenient Amenities Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property, ensuring a seamless stay for all guests.
Comfortable Accommodation Relax in well-appointed rooms featuring modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast balconies for a touch of outdoor charm.
Experience relaxation and comfort at its finest at Piedra Luna. Book your stay now for an unforgettable getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Room service
- Terrace
Rooms
9.5
Exceptional
Rated 9.5 out of 10 by 497 guests who stayed here.
- Cleanliness9.6
- Service10.0
- Location9.6
- Rooms9.6
- Amenities9.1
- Value8.6
- Food & drink9.6
Guests mention
Friendly staffClean and comfortable roomsGood location
GonzalezColombiaBien
Ok
RicardoColombiaActitud del personal
RaimundoColombiaNo cambiaré de hotel en Cali.
La limpieza, la ubicación y la atención del personal del hotel, especialmente el señor Luis, impecable
Nada, todo me encantó
ChristianUnited StatesClean rooms
Manager it’s always telling you what to do or not. It becomes overwhelming.
RobertUnited StatesMy stay was nothing short of amazing.
The staff is amazing! Very polite, friendly, and professional. Mr. Luis was extremely welcoming and helpful.
I loved everything about the property.
Juan FelipeUnited StatesLimpieza . Comodidad y ubicación
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
calle septima 82-15, Cali, Colombia
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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In case of remote payment with a foreign means, a 6% fee will be applied. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Piedra Luna
What time is check-in and check-out at Piedra Luna?
Check-in is from 2:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Piedra Luna allow pets?
No — the property states that pets are not allowed.
Is there parking at Piedra Luna?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Piedra Luna have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Piedra Luna?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Piedra Luna have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Piedra Luna?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Piedra Luna have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Piedra Luna?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Piedra Luna?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Piedra Luna?
calle septima 82-15, Cali.
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