Phoenix Hotel Ha Long
Hotel, 4-starSo 1 Phan Boi Chau, To 5, Khu 9, Ha Long, Viet NamShow on map
7.3 · Good10 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.5 out of 10, at So 1 Phan Boi Chau, To 5, Khu 9.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Phoenix Hotel Ha Long offers air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom. The rooms are elegantly designed for a comfortable stay.
Convenient Facilities Guests can enjoy free bikes to explore the area, free private parking, and a 24-hour front desk for assistance. The hotel also provides airport transfers, room service, and free WiFi for added convenience.
Prime Location Located just 1.8 km from Marina Bay Beach, with Bai Chay Beach and Ha Long Queen Cable Car nearby, Phoenix Hotel Ha Long is the perfect choice for travelers seeking a blend of relaxation and adventure.
Experience luxury and convenience at Phoenix Hotel Ha Long. Book your stay now for an unforgettable experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
Rooms
7.3
Good
Rated 7.3 out of 10 by 10 guests who stayed here.
- Cleanliness5.0
- Service2.0
- Location7.5
- Rooms5.0
- Amenities5.0
- Value2.0
- Food & drink5.0
jeremyTrès moyen
Personnel incompétent
LindaUnited KingdomPassable
YenSGNot for the fussy
Many power outlets to charge our devices
Room does not look like photos at all. The 3 triple bedroom was quite small. Reception does not seem helpful but guess can't expect much since this is just like a motel and can't…
MimiSGDisappointing
The family running the hotel is friendly but were not able to provide sufficient service because they have limited understanding of English.
The staff who communicated with me in English was not around.
1. It is…
JessicaViet NamFANTASTIC!
Fantastic!
More than my expectation, price = cheap as well
In the heart of the center, easy to reach everywhere such as beaches, Sunworld, cruise, shopping, eating places,...
None
NgViet NamPerfect choi. Thank you
Right in the center, just some minutes to the beach. There are a lot of shops, restaurants, big market, activites,...even drug store, 24/7 convenient mart in walking distance
Large, clean room. Comfortable bed, bigger…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
So 1 Phan Boi Chau, To 5, Khu 9, Ha Long, Viet Nam
Guests rate the location 7.5 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Phoenix Hotel Ha Long
What time is check-in and check-out at Phoenix Hotel Ha Long?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Phoenix Hotel Ha Long allow pets?
No — the property states that pets are not allowed.
Is there parking at Phoenix Hotel Ha Long?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Phoenix Hotel Ha Long?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Phoenix Hotel Ha Long have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Phoenix Hotel Ha Long?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Phoenix Hotel Ha Long?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Phoenix Hotel Ha Long?
So 1 Phan Boi Chau, To 5, Khu 9, Ha Long.
Other places we book in Ha Long
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Halong Boutique Hotel9.6 · 1506 reviews
The Yacht Hotel by DC9.5 · 458 reviews
Grand Pioneers Halong Bay Cruise 19.5 · 247 reviews
The Watson Premium HaLong Hotel9.2 · 1259 reviews
Rita Cruise9.4 · 213 reviewsParadise Elegance Cruise HalongVenus Cruises Halong Bay by Venus GroupParadise Suites HotelIndochine Premium Halong BayRadisson Blu Ha Long BayOakwood Ha LongCentral Halong HotelGrand Fleuve BoutiqueAlisa Premier CruiseTHE WATSON PREMIUM HALONG HOTELLa Playa Ha Long HotelAspira CruiseGrand Pioneers Halong Bay Cruise 2The Light HotelThe Almin HotelLe Journey Luxury CruiseD'Lecia Ha Long HotelAqua Cruise Lan Ha BayVinpearl Resort & Spa Ha LongGrand Pioneers Halong Bay Cruise 1Wyndham Legend HalongHalong Lavender HotelUnion Inn+Private room in Halong centerBai Chay Panda Hotel