Hotel, 4-starSo 1 Phan Boi Chau, To 5, Khu 9, Ha Long, Viet NamShow on map
7.3 · Good10 reviews
Luxurious Accommodation Phoenix Hotel Ha Long offers air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom. The rooms are elegantly designed for a comfortable stay.
Convenient Facilities Guests can enjoy free bikes to explore the area, free private parking, and a 24-hour front desk for assistance. The hotel also provides airport transfers, room service, and free WiFi for added convenience.
Prime Location Located just 1.8 km from Marina Bay Beach, with Bai Chay Beach and Ha Long Queen Cable Car nearby, Phoenix Hotel Ha Long is the perfect choice for travelers seeking a blend of relaxation and adventure.
Experience luxury and convenience at Phoenix Hotel Ha Long. Book your stay now for an unforgettable experience.
7.3
Rated 7.3 out of 10 by 10 guests who stayed here.
Personnel incompétent
Many power outlets to charge our devices
Room does not look like photos at all. The 3 triple bedroom was quite small. Reception does not seem helpful but guess can't expect much since this is just like a motel and can't…
The family running the hotel is friendly but were not able to provide sufficient service because they have limited understanding of English.
The staff who communicated with me in English was not around.
1. It is…
Fantastic!
More than my expectation, price = cheap as well
In the heart of the center, easy to reach everywhere such as beaches, Sunworld, cruise, shopping, eating places,...
None
Right in the center, just some minutes to the beach. There are a lot of shops, restaurants, big market, activites,...even drug store, 24/7 convenient mart in walking distance
Large, clean room. Comfortable bed, bigger…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
So 1 Phan Boi Chau, To 5, Khu 9, Ha Long, Viet Nam
Guests rate the location 7.5 out of 10 — good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
So 1 Phan Boi Chau, To 5, Khu 9, Ha Long.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.