Phoenix Grand Hotel
Hotel, 3-star184/47 Phungmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150, Patong, ThailandShow on map
7.8 · Good75 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at 184/47 Phungmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa Services Indulge in relaxing massages at the full-service spa during your stay at Phoenix Grand Hotel. Treat yourself to some well-deserved pampering and unwind in style.
Delicious Dining Options Savor mouthwatering meals at the hotel's restaurant, offering a variety of dishes for lunch, dinner, and brunch. If you prefer to dine in the comfort of your room, take advantage of the convenient room service available.
Convenient Location and Amenities Stay in one of the 116 modern rooms, each equipped with amenities like complimentary Wi-Fi, LCD TVs, and private balconies. Benefit from features such as a 24-hour front desk, airport shuttle service, and free self-parking during your stay.
Book now to experience luxury and comfort at Phoenix Grand Hotel in Patong, steps away from popular attractions and entertainment options.
What this place offers
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Porter/bellhop
- Full-service spa
- Pool umbrellas
- Tours/ticket assistance
- Free self parking
- Computer station
- Rooftop terrace
Rooms
7.8
Good
Rated 7.8 out of 10 by 75 guests who stayed here.
- Cleanliness7.8
- Service8.0
- Location8.4
- Rooms7.5
- Amenities7.2
- Value6.4
- Food & drink7.0
Guests mention
Good locationFriendly staffClean roomsCentral locationComfortable beds
TAKASHIフロントスタッフは愛想が無く、不親切！設備は新しいが掃除が行き届いていない。プールが特にきたない！周辺は便利な位置にあるが、深夜から朝にかけて扉開閉音で目を覚まされる。
hasyimsiness | Solo
Clean rooms. Super clean beds and sheets. Small but comfortable. The location is good. Can grab drinks and good burgers hotel on ground floor.
Verified travelerОтель оправдал ожидания. Номер очень хороший, чисто, большой, балкон, хорошее расположение, отель 650 метров от Banglaroad, Jungceylon тоже недалеко. Завтрак пусть и не сильно разнообразный, но есть все, что нужно.…
Verified travelerHeel goed
Propere kamers! Heel mooi uitzicht! Dicht bij het centrum en de scooters zijn ook dichtbij prachtige verblijf
Verified travelerRude staff. Horrible experience during the check out. They tried charging us 200 bahts for a dirty towel
Verified travelerSuch a pretty hotel, the quality of service is second to none.. very friendly staff, always smiling and helpful.
Get on board, you will not be disappointed.
Kind Regards,
Steve - Perth Australia
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Where you’ll be
184/47 Phungmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150, Patong, Thailand
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until anytime
Check-out by 12:00 PM
No children
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No pets
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
Guest type. Essential workers only - NO
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Property is cleaned with disinfectant
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Shield between guests and staff in main contact areas
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Phoenix Grand Hotel
What time is check-in and check-out at Phoenix Grand Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Phoenix Grand Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Phoenix Grand Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Phoenix Grand Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Phoenix Grand Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Phoenix Grand Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Phoenix Grand Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Phoenix Grand Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Phoenix Grand Hotel?
184/47 Phungmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150, Patong.
Other places we book in Patong
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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