Petit Palais by CROSSWAY
Hotel, 3-star59, Rue Suffren, 59, Rue Suffren,, Puducherry, IndiaShow on map
7.8 · Good152 reviews
- Check-in from 1:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at 59, Rue Suffren, 59, Rue Suffren,.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation
Petit Palais in Puducherry offers elegantly furnished rooms with modern amenities including free WiFi and a flat-screen TV. The hotel also boasts a serene garden and a relaxing terrace for guests to unwind.
Indulgent Facilities
Guests can enjoy a refreshing dip in the indoor pool or savor delicious meals at the on-site restaurant. The concierge service ensures a seamless stay, while the multilingual staff are always available for assistance.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
7.8
Good
Rated 7.8 out of 10 by 152 guests who stayed here.
- Cleanliness7.9
- Service7.4
- Location8.4
- Rooms8.4
- Amenities7.9
- Value7.4
- Food & drink6.9
Guests mention
Large and clean roomsGood service and friendly staff
MadaIndiaGreat location, clean rooms, beautiful place, nice pool
EnzoFranceSuper hôtel, idéalement placé avec un personnel très accueillant
Accueil très chaleureux avec cocktail de bien venu, le petit déjeuner était très bon. Literie de très très bonne qualité, nous avons passé une nuit super. Idéalement placé dans Whitetown.
Heure d’accès à la piscine un…
ericFranceChambre propre
Situation au calme dans le quartier francais
La piscine sur le roof top
Le prix est bp trop cher pour les prestations
Chambre basique
Petit déjeuner exécrable, pain et beurre immangeable, tres basique en…
DominiqueAustraliaWorked for us as we wanted to walk . Pretty and quiet street, close to everything you need .
Location location location.
Room a bit small.
bertrandFranceSuper chouette
Un très bon rapport qualité prix. Un personnel très attentionné. Grande chambre confortable. Bref, un bel endroit à recommander à ses amis !
Rien à redire
PatriciaIndiaTurismo a pie desde el hotel!
El sitio es ideal. Un hotel muy bonito. Se pueden hacer muchas cosas a pie!! La habitación grande y con ese encanto de esas casa se la época.
El servicio del desayuno todavía peor. No se respetó el horario de incio y nos…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
59, Rue Suffren, 59, Rue Suffren,, Puducherry, India
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 02:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Petit Palais by CROSSWAY
What time is check-in and check-out at Petit Palais by CROSSWAY?
Check-in is from 1:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Petit Palais by CROSSWAY allow pets?
No — the property states that pets are not allowed.
Is there parking at Petit Palais by CROSSWAY?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Petit Palais by CROSSWAY have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Petit Palais by CROSSWAY?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Petit Palais by CROSSWAY have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Petit Palais by CROSSWAY have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Petit Palais by CROSSWAY?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Petit Palais by CROSSWAY?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Petit Palais by CROSSWAY?
59, Rue Suffren, 59, Rue Suffren,, Puducherry.
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