Pentahotel Moscow, Arbat

Hotel, 4-starUlitsa Novy Arbat, 15, Moscow, Moscow, 119002, Moscow, Russian FederationShow on map

You won’t be charged yet

Fabulous

Guests rate it highest for location, amenities and food.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 10.0 out of 10, at Ulitsa Novy Arbat, 15, Moscow, Moscow, 119002.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxury Amenities

Indulge in leisure at the 24-hour fitness center, complimentary Wi-Fi, and the arcade/game room. Additional perks include a communal living room and a banquet hall.

Dining Experience

Savor international cuisine at Loft restaurant with a bar/lounge, or opt for 24-hour room service. Enjoy a cooked-to-order breakfast at your convenience.

What this place offers

Elevator
Free airport transportation
Conference space
Breakfast available (surcharge)
Television in common areas
Arcade/game room
Library
Multilingual staff
Express check-out
Smoke-free property

Rooms

8.8

Fabulous

Rated 8.8 out of 10 by 113 guests who stayed here.

Cleanliness6.5
Service10.0
Location10.0
Rooms10.0
Amenities10.0
Value6.4
Food & drink10.0

GoPlaces47641119364Saudi Arabia
August 2025
I do not recommend this hotel at all — for the sake of your safety and your money
This hotel is very, very, very bad. They unfairly took 34,000 rubles from me, just because they claimed there was some dirt in the bathroom, even though we were a family. The hotel does not respect its guests at all, and…
nkadhimUnited Kingdom
December 2024
Poor and disappointing service
The service at this hotel was the poorest I had across my two week stay in Russia . The rooms were not cleaned for two days in a row despite my notifying the staff, the staff were unhelpful when I asked them to help me…
aydinSSTurkey
September 2024
I will definitely come back
perfect location and really friendly staff
100 % recommend to anyone .
Rooms are really clean and spotless.
Every member of staff was really friendly and helpful - Thanks the management team.
I can definetly visit again…
shammahr2024
July 2024
Bad experience
Very bad experience, there id no parking in front the hotel and no service to take care of the luggages you have to carry them by yourself to your room
And the reception is on the third floor
The cleaning id very bad and…
290alalih
July 2023
Moscow is perfect!
Russia and Moscow liked it very much
The hotel is located in the center, the view is beautiful - the street, in the evening the lights are on.
Service is good they put us hygienic shower in the room we see this for the…
Dawrath57
April 2023
Great location, comfortable, convienient but needs work
POSITIVE
: location of hotel, size of breakfast hall, amazing bedroom sofas, comfy beds
NEGATIVE
:
Monitor your housekeeping staff as they seem from my experience of my stay l not cleaning at all and alot of dirt and…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Ulitsa Novy Arbat, 15, Moscow, Moscow, 119002, Moscow, Russian Federation

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

No children

Pets allowed on request; charges may apply

No smoking anywhere on the property

Front desk staff will greet guests on arrival at the property. It is the property’s policy that children under 16 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

General. Individually-wrapped food options are available for dinner

Sustainability Certifications. Property confirms they are implementing guest safety measures

Pets. Service animals are exempt from fees/restrictions

General. Individually-wrapped food options are available for breakfast

General. Individually-wrapped food options are available for lunch

General. Guest accommodation is sealed after cleaning

Check-in & Check-out. Contactless check-out is available

General. Gloves are available to guests

General. Guests are provided with free hand sanitizer

Pets. Pet max weight (per pet) in kg is 10

General. Staff temperature checks are conducted regularly

General. Cashless transactions are available

General. Masks are available to guests

Pets. Pets cannot be left unattended

General. Events/parties not allowed

Guest type. Essential workers only - NO

General. Individually-wrapped food options are available

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

Pets. Pets allowed

Covid. Property does not offer onsite COVID-19 testing

General. Food service has been amended for enhanced safety

General. Property is cleaned with disinfectant

General. Reservation might be required for some facilities onsite

Pets. Pet max weight (per pet) in lb is 22

General. Individually-wrapped food options are available through room service

General. Social distancing measures are in place

General. Property follows sanitization practices of Ecolab (3rd party expert - Global)

General. Professional property host/manager

General. Protective clothing is available to guests

Check-in & Check-out. Contactless check-in is available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

Health & Safety. Property does not require health documentation at check-in

General. Shield between guests and staff in main contact areas

Pets. Service animals are allowed

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Pentahotel Moscow, Arbat

What time is check-in and check-out at Pentahotel Moscow, Arbat?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Pentahotel Moscow, Arbat allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Pentahotel Moscow, Arbat?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Pentahotel Moscow, Arbat?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Pentahotel Moscow, Arbat have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Pentahotel Moscow, Arbat?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Pentahotel Moscow, Arbat?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Pentahotel Moscow, Arbat?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Pentahotel Moscow, Arbat?

Ulitsa Novy Arbat, 15, Moscow, Moscow, 119002, Moscow.

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