Palazzo Masi

RiadCasato Di Sotto 29, Siena, ItalyShow on map

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Fabulous

Guests rate it highest for service, location and cleanliness.

Check-in from 12:00 PMCheck-out by 10:00 AM.
Fabulous locationGuests rate the location 9.0 out of 10, at Casato Di Sotto 29.

Convenient Amenities: Enjoy complimentary wireless internet access and tour/ticket assistance at Palazzo Masi. Stay connected effortlessly during your stay. Featured Amenities: Benefit from express check-out, multilingual staff, and luggage storage for a convenient experience at our townhouse accommodation. Cozy Guestrooms: Relax in one of our 6 guestrooms with LED televisions and complimentary wireless internet. Delight in satellite programming while enjoying your stay in Siena. Whether you're exploring Piazza del Campo or the Museum of Torture, Palazzo Masi's central location offers you the perfect base to discover Siena's wonders. Book now for an unforgettable stay!

What this place offers

Multilingual staff
Express check-out
Smoke-free property
Tours/ticket assistance
Offsite parking discounted rates available
Designer stores on site
Shopping mall on site
Art gallery on site
Coin laundry on site
Handrails in stairways

Rooms

8.8

Fabulous

Rated 8.8 out of 10 by 53 guests who stayed here.

Cleanliness8.7
Service9.2
Location9.0
Rooms8.6
Amenities8.7
Value8.6
Food & drink8.7

Guests mention

Exceptional serviceHelpful hosts

daniel
September 2025
Daniela is the perfect host. She promptly returned our messages and greeted us as soon as our taxi dropped us off. Checking in and out could not have been easier. Grazie mille!
Tom
August 2025
Both hosts were exceptional. They assisted check-in times to suit our arrival and provided in depth knowledge about the city and Palio Di Siena. Definately made our trip to Siena all the more enjoyable.
Gloria
April 2025
Very friendly and attentive, a very clean place and its location is excellent.
Irene
October 2024
Muy bien situado
Muy bien situado. La propietaria encantadora. Es un Airbnb pero está muy bien. No tiene ascensor
john
September 2024
The host were very helpful they even drove us to find parking,the only thing have to say is for them to buy new towels, Thanks
Carmela
September 2024
Wonderful hosts. With suggestions for a great time. Available for all needs

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Casato Di Sotto 29, Siena, Italy

Guests rate the location 9.0 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 12:00 PM until 07:00 PM

Check-out by 10:00 AM

No children

No pets

No smoking anywhere on the property

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Pets. Pets not allowed

Children and extra beds. No rollaway/extra beds available

General. Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Covid. Property follows sanitization practices of COVID-19 Guidelines (CDC)

Accessibility. No elevators

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Property is cleaned with disinfectant

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Palazzo Masi

What time is check-in and check-out at Palazzo Masi?

Check-in is from 12:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Palazzo Masi allow pets?

No — the property states that pets are not allowed.

Is there parking at Palazzo Masi?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Palazzo Masi have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Palazzo Masi have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Palazzo Masi?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Palazzo Masi?

Casato Di Sotto 29, Siena.

Other places we book in Siena

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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