Exceptional
One of our highest-scored stays, according to its guests.
9.6434Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at 1-1-1 Marunouchi.
- Parking on siteAvailable at a charge the property sets.
Luxurious 5-Star Accommodation in Marunouchi Business District
Elegant Rooms and Top-Notch Amenities Indulge in spacious rooms with modern amenities including a large LCD TV, blu-ray/DVD player, and a spa-like en suite bathroom. Stay connected with free WiFi and enjoy the convenience of a safety box, fridge, and electric kettle in every room.
Dining Excellence and Culinary Delights Savor a variety of culinary experiences at 7 restaurants offering Japanese, French, and international cuisine. From authentic Japanese dishes to exquisite French delicacies, there is something to please every palate.
Convenient Location and Premium Services Benefit from the hotel's prime location near Tokyo Station and Otemachi Subway Station, with easy access to popular attractions like Ginza and Akihabara. Take advantage of services like the fitness gym, Evian Spa Tokyo, and personalized concierge assistance for a truly memorable stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 434 guests who stayed here.
- Cleanliness9.4
- Service9.7
- Location9.8
- Rooms9.7
- Amenities9.6
- Value9.3
- Food & drink9.5
Guests mention
Excellent locationOutstanding service
LIZAUnited KingdomOutstanding.
Impeccable service, outstanding facilities, fabulous rooms.
TAE HOONKorea, Republic of위치가 아주 좋았습니다. 비가 자주 오는 날씨였는데 지하철과 지하도로 연결돼 있어서 걸어서 이동하기에 아주 좋았습니다.
에비앙 스파에 속하는 사우나 이용했는데 추가 요금 2500엔 정도 부과했습니다. 너무 작고 이용할 시설이 없어서 굳이 이용할 가치가 없다고 봅니다.
CasparCH-the staff was just super nice and helpful
-one of the best looking hotel I've ever been to.
-amazing view and to have a balcony in your room is just fantastic and rare in Tokyo.
-5 min walk to Tokyo Station
-TV was a…
HITOSHIJapanとてもよかった。
浴室のシャワー室に簡単な腰掛けがあればいいと思いました。
AbhijitIndiaSuperb location and facilities
Nothing worth mentioning
HirokoJapanやはりパレスは最高です！
スタッフの方がとても優しくて、自転車の駐輪場を教えてくださったり、シャワーで床をびしょ濡れにしてしまっても、お気になさらないでと言ってくださいました。連休で混雑してましたが、お茶するのも宿泊客にはお席をリザーブしてありますと、直ぐに通して下さいました。
1510室でしたが、お部屋に何かこもった匂いがする時がありました。そんなに気にならなかったのですが。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
1-1-1 Marunouchi, Tokyo, Japan
Guests rate the location 9.8 out of 10 — exceptional.
Nearby
- Tokyo Station200 m
- Meiji Shrine (Meiji Jingu)4.5 km
Top attractions
- Imperial Palace (East Gardens)400 m
- Tokyo Tower3.5 km
- Tokyo Skytree6.0 km
Shopping
- Ginza (shopping district)1.2 km
- Tsukiji Outer Market2.2 km
Nature
- Ueno Park4.8 km
Airports
- Tokyo Haneda Airport (HND)15.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Palace Hotel Tokyo
What time is check-in and check-out at Palace Hotel Tokyo?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Palace Hotel Tokyo allow pets?
No — the property states that pets are not allowed.
Is there parking at Palace Hotel Tokyo?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Palace Hotel Tokyo have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Palace Hotel Tokyo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Palace Hotel Tokyo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Palace Hotel Tokyo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Palace Hotel Tokyo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Palace Hotel Tokyo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Palace Hotel Tokyo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Palace Hotel Tokyo?
1-1-1 Marunouchi, Tokyo.
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