Pacific Palace Hotel

Hotel, 4-starJln. Duyung sei. Jodoh, Kepulauan Riau, Nagoya, IndonesiaShow on map

You won’t be charged yet

8.0 · Very good815 reviews

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.4 out of 10, at Jln. Duyung sei. Jodoh, Kepulauan Riau.
Free parkingThe property states parking on site is free for guests.

Luxurious Cruise Ship Inspired Property Modelled after a cruise ship, Pacific Palace Hotel offers an unforgettable experience with its indoor pool, hot tub, fitness centre, and spa.

Entertainment and Convenience The hotel boasts karaoke rooms, a night club, and even offers free 1-way drop off service to the airport and Nagoya Shopping Mall, ensuring guests have a memorable stay.

Comfort and Services With air-conditioned rooms equipped with minibars, safety deposit boxes, and tea/coffee-making facilities, along with a business centre, tour desk, and 24-hour front desk, the hotel caters to all your needs.

Experience a culinary journey at Pacific Hotel's various dining options, including Athena’s Restaurant, Neptune Lounge, and the outdoor Pacific Food Court. Book your stay now for a perfect blend of luxury and convenience.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Rooms

8.0

Very good

Rated 8.0 out of 10 by 815 guests who stayed here.

Cleanliness6.9
Service8.9
Location8.4
Rooms8.3
Amenities7.9
Value7.8
Food & drink7.4

Guests mention

Friendly staffStrategically locatedClean and spacious rooms

UMESHIndia
August 2026Couple
Wasn’t worth the money
Location and breakfast
Rooms had maintenance issues. AC was not working, Rooms had Cockroaches and other pests. Towels were not smelling fresh. Overall poor hygiene and experience
MichaelGermany
August 2026Family
Interessantes Hotel zum super Preis
Was nicht besonders international, aber Omlette oder Rührei geht immer.
Im Verhältnis zum Preis war das Hotel sehr gut !!!!
Schimmel in den Duschraumkanten.
jmsacapanoSG
August 2026Solo traveller
Super expensive pricing, super terrible experience
Nice location
Absolutely big suites
Serviceable pool
Okay breakfast
While I don't mind dated hotels, I expect them to be clean. That was not the experience we had with the water from the tap of the jacuzzi.
We…
SapiyahSG
August 2026Solo traveller
Room facing no view. Looking direct opposite the other
SovannrithyAustralia
August 2026Group
Dirty
ZainulMalaysia
August 2026Solo traveller
Room area
All are in good condition

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Jln. Duyung sei. Jodoh, Kepulauan Riau, Nagoya, Indonesia

Guests rate the location 8.4 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Pacific Palace Hotel

What time is check-in and check-out at Pacific Palace Hotel?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Pacific Palace Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Pacific Palace Hotel?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Pacific Palace Hotel have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Pacific Palace Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Pacific Palace Hotel?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Pacific Palace Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Pacific Palace Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Pacific Palace Hotel?

Jln. Duyung sei. Jodoh, Kepulauan Riau, Nagoya.

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