Oum Palace Hotel & Spa
Hotel, 4-star12 Rue Kamal Mohamed, Casablanca, MoroccoShow on map
Very good
Guests rate it highest for location, service and amenities.
8.51,954Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 12 Rue Kamal Mohamed.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation and Dining The Oum Palace Hotel & Spa in Casablanca offers 4-star accommodation with individually decorated rooms and suites. Guests can enjoy traditional Moroccan cuisine at Volubilis Restaurant or opt for international dishes at Al Yacout Restaurant.
Relaxation and Wellness Complete with a Hammam and sauna, the hotel's spa provides a tranquil escape for guests looking to unwind. Various relaxation and beauty treatments are also available, ensuring a rejuvenating stay.
Convenient Amenities Located in the business district and near the Medina, the hotel offers free Wi-Fi and private parking, catering to both business and leisure travelers. Each room comes with satellite TV, a desk, and a private bathroom for utmost comfort.
Book your stay at Oum Palace Hotel & Spa for a delightful blend of luxury and convenience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
8.5
Very good
Rated 8.5 out of 10 by 1,954 guests who stayed here.
- Cleanliness7.6
- Service9.1
- Location9.2
- Rooms8.6
- Amenities8.6
- Value8.6
- Food & drink7.6
Guests mention
Friendly staffGood location
AbdellatifUnited Statesi recommend this hotel excellent service nice staff specially rachid and ismail they were very helpful great location close to public transportation and downtown
BouhouFranceTrès déçue de mon séjour dans cet hôtel.
Dès mon arrivée, il y avait une odeur vraiment désagréable dans la chambre. J’ai fait une réclamation à ce sujet et le personnel est venu avec un produit pour camoufler l’odeur.…
NishantUnited KingdomWorth visiting but requires improvement on negative feedback
Absolutely stunning and clean and with good location with lovely room size. Room had good aroma and vibes. Helpful staff. Breakfast was splendid
Aircon was not working so well I was shifted to different room on 2nd day…
NouhailaMoroccoLe personnel, l’emplacement, chambre spacieuse et clean
RadiSaudi ArabiaThe staff gave us a the keys for a room that when opened the door someone already occupied the room
MalikaFranceLe confort et modernité des chambres
Le retard du check in
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
12 Rue Kamal Mohamed, Casablanca, Morocco
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Oum Palace Hotel & Spa
What time is check-in and check-out at Oum Palace Hotel & Spa?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Oum Palace Hotel & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at Oum Palace Hotel & Spa?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Oum Palace Hotel & Spa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Oum Palace Hotel & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Oum Palace Hotel & Spa?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Oum Palace Hotel & Spa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Oum Palace Hotel & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Oum Palace Hotel & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Oum Palace Hotel & Spa?
12 Rue Kamal Mohamed, Casablanca.
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