One Tijuana Otay
Hotel, 3-starAve. Aeropuerto 1600; Lote 20, Alameda Otay Town center, Tijuana, MexicoShow on map
8.3 · Very good1,346 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Ave. Aeropuerto 1600; Lote 20, Alameda Otay Town center.
- Parking on siteAvailable at a charge the property sets.
Modern Comforts and Convenience Experience a stay like no other at One Tijuana Otay. Unwind in our well-equipped rooms featuring air conditioning and flat-screen TVs, ensuring a comfortable and relaxing stay.
Convenient Location Located just a short distance from top attractions such as Las Americas Premium Outlets and San Diego Convention Center, our 3-star hotel offers easy access to the best of Tijuana and San Diego.
Exceptional Service Our 24-hour front desk staff is dedicated to making your stay memorable and hassle-free. From quick check-ins to local recommendations, we are here to cater to all your needs.
Book now to enjoy a seamless blend of comfort, convenience, and exceptional service at One Tijuana Otay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Business center
- Heating
- Lift / Elevator
- Luggage storage
Rooms
8.3
Very good
Rated 8.3 out of 10 by 1,346 guests who stayed here.
- Cleanliness7.3
- Service8.8
- Location9.3
- Rooms7.7
- Amenities8.3
- Value8.2
- Food & drink8.3
Guests mention
CleanlinessLocationFriendly ServiceAmenities
MarioUnited StatesLots of places to eat out in the same area.
Well, the hostess at the lobby wasn't attentive at all. Lack of interest to do a great job. No smile verily eye contact. Can make it better
Diana GuadalupeMexicoMalo
El desayuno es bueno, sin embargo la atención de recepción de que tu mismo debes de registrar tus datos no le encuentro coherencia.
Las camas, jamás volvería. No se que tenían las cobijas o el colchón, mi hija y yo…
HectorMexicoTodo excelente
Todo excelente
Miguel AngelUnited StatesRegular
The location is te only good thing about the hotel
The staff is extremely undertrained; it took an hour to check us in because the front desk staff didn't know how to do it properly. The lobby looks dirty, and the…
OlaisMexicoEl trato de parte del personal y el servicio de desayuno
Que no tiene estacionamiento esclusivo
JorgeMexicoEs buena opción de alojamiento dada su ubicación y relación calidad-precio
El desayuno es bueno aunque para estadías largas te puede parecer muy repetitivo.
el espacio del área para acceder a la barra de desayuno se congestiona muy rápido cuando hay más huéspedes de lo habitual
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Ave. Aeropuerto 1600; Lote 20, Alameda Otay Town center, Tijuana, Mexico
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about One Tijuana Otay
What time is check-in and check-out at One Tijuana Otay?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does One Tijuana Otay allow pets?
No — the property states that pets are not allowed.
Is there parking at One Tijuana Otay?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does One Tijuana Otay have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does One Tijuana Otay have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at One Tijuana Otay?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book One Tijuana Otay?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is One Tijuana Otay?
Ave. Aeropuerto 1600; Lote 20, Alameda Otay Town center, Tijuana.
Other places we book in Tijuana
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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