One Residence Hotel & Apartment
Aparthotel, 4-star#168, Preah Norodom Blvd (In front of Chip Mong Noro Mall) BKK1, Tonle Bassac, Phnom PenhShow on map
Fabulous
Guests rate it highest for service, location and cleanliness.
8.899Reviews- Check-in from 2:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.1 out of 10, at #168, Preah Norodom Blvd (In front of Chip Mong Noro Mall) BKK1, Tonle Bassac.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Rooftop Pool and Fitness Center Enjoy a refreshing swim in the rooftop pool or keep up with your fitness routine at the on-site fitness center.
Convenient Location Located near Chip Mong Noro Mall and within walking distance to Independence Monument, this elegant property offers easy access to popular attractions in Phnom Penh.
Comfortable and Well-Equipped Rooms Relax in colorful, air-conditioned rooms with modern amenities such as a flat-screen TV, minibar, and private balcony in some units. The 24-hour front desk is available for all your needs, from currency exchange to tour arrangements.
Experience the best of Phnom Penh at One Residence Hotel & Apartment. Book now for a memorable stay!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 99 guests who stayed here.
- Cleanliness7.8
- Service8.3
- Location8.1
- Rooms7.8
- Amenities7.2
- Value6.9
- Food & drink7.3
Guests mention
Friendly staffGreat amenitiesCentral locationComfortable rooms
Manoj KumarIndiaRecommended to Stay
Amazing staff, clean property and value for money
Everything was nice
VAustraliaGreat Hotel to stay in Phnom Penh
Location close to everythingyou need, 15floor pool and gym are great.
Reception should be more friendly and not acting like a robot, and when a guest asked for help please help, instead of acting like you don't know…
PhilipUnited KingdomI always stay here when in Phnom Penh.
MiKHHad a wonderful stay. The service was excellent, and the security guard was incredibly kind and welcoming. I’ll definitely be back!
NheanUnited StatesOverall a wonderful experience and my kids enjoyed the pool.
The daily replenishment of the snack bar and the complimentary coffee, dessert in the morning. Wonderful and professional staff.
The location is very noisy in the daytime. The hotel needs a computer and printer for…
KEIICHIJapanロケーションだけが良かった。Grabの地図には出てきませんでした。
メイン入口は駐車場になります。
65平米の部屋を予約しましたが、実測したところ35平米ないくらいの小さな部屋でした。
ホテルは間違っていたと認めましたが、何の対応もなかったです。
詐欺をしたのですから、なにかしら対応はすべきだと思います。
メイクアップルームをお願いしましたが、5分で終了しました。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated July 2025.
Where you’ll be
#168, Preah Norodom Blvd (In front of Chip Mong Noro Mall) BKK1, Tonle Bassac, Phnom Penh
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until anytime
Check-out by 1:00 PM
Children welcome
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No pets
Non-smoking rooms available
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Noise policy. Noise-free rooms not guaranteed
Covid. Guests must provide proof of COVID-19 vaccination
Smoking. Smoking permitted
Health & Safety. Guests must provide health documentation
Guest type. Essential workers only - NO
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Covid. Property does not offer onsite COVID-19 testing
General. Property is cleaned with disinfectant
Children and extra bed policy. Children welcome
Health & Safety. Property uses a professional cleaning service
General. Social distancing measures are in place
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. No pets or service animals
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about One Residence Hotel & Apartment
What time is check-in and check-out at One Residence Hotel & Apartment?
Check-in is from 2:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does One Residence Hotel & Apartment allow pets?
No — the property states that pets are not allowed.
Is there parking at One Residence Hotel & Apartment?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does One Residence Hotel & Apartment have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at One Residence Hotel & Apartment?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does One Residence Hotel & Apartment have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at One Residence Hotel & Apartment?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does One Residence Hotel & Apartment have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at One Residence Hotel & Apartment?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book One Residence Hotel & Apartment?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is One Residence Hotel & Apartment?
#168, Preah Norodom Blvd (In front of Chip Mong Noro Mall) BKK1, Tonle Bassac, Phnom Penh.
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