Exceptional
One of our highest-scored stays, according to its guests.
9.697Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at Riviera.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Beachfront Accommodation Experience 5-star luxury at One&Only Mandarina in Lo de Marcos. Enjoy the outdoor swimming pool, fitness centre, and private beach area. Relax in the hot tub or explore snorkeling and cycling activities.
Exceptional Dining Options Indulge in a variety of cuisines at the on-site restaurant, from American to Mediterranean to Mexican. Special dietary requests are accommodated with vegetarian, dairy-free, and vegan options available.
Premium Amenities and Services Benefit from the 24-hour front desk, airport transfers, and kids' club during your stay. Take advantage of the terrace, bar, and garden facilities. Free WiFi and car hire services add convenience to your visit.
Book now for an unforgettable stay at One&Only Mandarina.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 97 guests who stayed here.
- Cleanliness9.6
- Service9.6
- Location9.6
- Rooms9.6
- Amenities9.6
- Value9.6
- Food & drink9.6
Guests mention
Mitten im DschungelWunderschöner StrandGroßflächig und individuellTolles mexikanisches EssenFreundliche Mitarbeiter
MariaAustriaWir hatten 4 außergewöhnlich schöne und erholsame Tage
Man lebt mitten im Dschungel, wunderschöner Strand, alles sehr großflächig und individuell, tolles mexikanisches Essen und freundliche Mitarbeiter
AnthonyUnited StatesFor the price paid, the experience should have been flawless. Actually for half of what we paid we would have normally
Nice location, beach was nice.
Various service issues, bad value for quality, some grumpy staff, sewage smell, check in process was weird and problematic, communication had to be repeated, etc.
ChristophOne of the best Hotels we have ever stayed.
Luis MiguelLos alimentos en restaurantes dejan mucho que desear. La calidad/precio de alimentos no es adecuada.
OctavioExcelente lugar!
Mildrey.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated July 2026.
Where you’ll be
Riviera, Lo de Marcos, Mexico
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Room rates on the 24 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately. Some offers with transportation included are limited to a maximum of 5 people, please contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about One&Only Mandarina
What time is check-in and check-out at One&Only Mandarina?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does One&Only Mandarina allow pets?
No — the property states that pets are not allowed.
Does One&Only Mandarina have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at One&Only Mandarina?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does One&Only Mandarina have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at One&Only Mandarina?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at One&Only Mandarina?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book One&Only Mandarina?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is One&Only Mandarina?
Riviera, Lo de Marcos.
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