Novotel Melbourne On Collins
Hotel, 5-star270 Collins Street, Melbourne, AustraliaShow on map
8.2 · Very good3,916 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 270 Collins Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Novotel Melbourne on Collins offers beautifully appointed guest rooms and executive rooms with contemporary furniture, redesigned color schemes, and new bathroom fixtures. Each room overlooks the hotel's spectacular glass atrium or Collins Street, providing a picturesque view for guests.
Convenient Location Situated in Melbourne CBD, the hotel is just a short distance from iconic attractions such as Bourke Street Mall, Melbourne Cricket Ground, and Rod Laver Arena. The proximity to the Melbourne theatre district and the National Gallery of Victoria makes it an ideal choice for leisure travelers looking to explore the city.
Impressive Amenities With 9 refurbished conference and event spaces, a fully equipped business centre, restaurant, bar, and fitness centre, Novotel Melbourne on Collins ensures that guests have everything they need for a comfortable stay. The Lane Cafe & Bar offers a variety of dining options, from breakfast to dinner, along with espresso coffee and signature cocktails.
Experience luxury and convenience at Novotel Melbourne on Collins. Book your stay now for an unforgettable experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.2
Very good
Rated 8.2 out of 10 by 3,916 guests who stayed here.
- Cleanliness6.5
- Service9.5
- Location10.0
- Rooms7.5
- Amenities7.0
- Value8.0
- Food & drink8.5
Guests mention
LocationFriendly staffComfortable beds
BrendonAustraliaGreat place but parking is a challenge
Clean modern rooms in great location and breakfast is definitely worth it
Parking, hard to find and extremely tight access
MatschossAustraliaGood location but needs an upgrade
Location is excellent and bar staff very professional
Bathroom had lots of mould in shower
Pillows very uncomfortable
Corridors looking very dated
Only one lift operating
AriannaAustraliaPerfect location and enjoyable stay.
Location was perfect, central to everything and we were able to walk or get the free tram to where we wanted to go. The room was clean and beds were very comfortable. Staff were amazing.
JudithAustraliaOther than location junior suite was very underwhelming for the price. Prices also dropped as I paid by quite a lot disa
Location
Bathroom and finishing in room are very dated. Bad design of shower to turn it on you need to stand in front of shower head very dangerous. Didn’t like window facing inside very gloomy room. We want to see to…
RosemareeAustraliaThe room itself was nice but when I jumped into bed I found hairpins and elastic bands in the bed that weren’t mine. It
The accomodation was very central
Only one lift working so you constantly had to wait over 10mins for a lift. The staff were rude. We had a big group of 12 staying at the motel and when we wanted to book a table for…
JessicaAustraliaRun down with hotel taking no responsibility
: We stayed with you and were extremely disappointed from the moment we booked until we checked out.
- I made the booking then tried ringing to clarify parking situation - each phonecall went unanswered. We arrived and…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
270 Collins Street, Melbourne, Australia
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Novotel Melbourne On Collins
What time is check-in and check-out at Novotel Melbourne On Collins?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Novotel Melbourne On Collins allow pets?
No — the property states that pets are not allowed.
Is there parking at Novotel Melbourne On Collins?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Novotel Melbourne On Collins have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Novotel Melbourne On Collins?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Novotel Melbourne On Collins have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Novotel Melbourne On Collins?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Novotel Melbourne On Collins have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Novotel Melbourne On Collins?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Novotel Melbourne On Collins?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Novotel Melbourne On Collins?
270 Collins Street, Melbourne.
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