7.8 · Good2,559 reviews
- Check-in from 3:00 PMCheck-out by 10:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.8 out of 10, at Sibemaweg 10.
- Parking on siteAvailable at a charge the property sets.
Luxurious 4-Star Novotel Maastricht
Modern Comforts: Enjoy a spacious room with a seating area, work desk, and satellite TV. Indulge in amenities like a mini bar and tea/coffee facilities.
Convenient Facilities: Benefit from free Wi-Fi, a 24-hour front desk, and a seasonal outdoor pool (May-September). Plus, a special taxi agreement for easy travel.
Family-Friendly Stay: Kids under 12 stay and eat breakfast for free. Make unforgettable memories exploring Maastricht, just 2.8 km from the iconic Vrijthof square.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
Rooms
7.8
Good
Rated 7.8 out of 10 by 2,559 guests who stayed here.
- Cleanliness6.8
- Service8.7
- Location7.8
- Rooms7.2
- Amenities8.3
- Value6.7
- Food & drink8.3
Guests mention
Friendly StaffGood BreakfastKid Friendly Environment
ChrisUnited KingdomFriendly, helpful staff. Even sorted an early taxi to the MECC for me for hyrox
LindaAustraliaHad a great stay, staff were awesome and great location
Staff were amazing! Room was good and beds very comfortable ☺️
JochemNLIs toe aan renovatie van de kamers.
De parkeergelegenheid.
Gang stonk constant naar sigaretten rook. Verouderde kamers. Koude vloeren (geen mooi tapijt). Geen ligbad. Receptie (bij aankomst) spreekt geen Nederlands. Alles voelt verouderd en versleten aan.…
ArieNLGoed hotel met goede OV-bereikbaarheid naar centrum.
Goed hotel redelijk dichtbij centrum. Bushalte dichtbij hotel.
Diner was lekker, maar niet heel bijzonder.
GeorgeNLRustig
Rustig
Geen opmerkingen
JimNLFijn verblijf voor gezinnen die even een dagje maastricht willen ontdekken
Vriendelijkheid personeel en mogelijkheid tot spelletjes in de loungeruimte voor kinderen
Badkamer rook niet helemaal fris
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Sibemaweg 10, Maastricht
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 10:30 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The hotel has a special agreement with a taxi (EUR 13.50 from/to Graanmarkt or Central Station). Please note that kids under 12 years old stay for free in their parents room and get free breakfast. Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along. When traveling with dogs, please note that an extra charge of € 25 per dog, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027 A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Novotel Maastricht
What time is check-in and check-out at Novotel Maastricht?
Check-in is from 3:00 PM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Novotel Maastricht allow pets?
No — the property states that pets are not allowed.
Is there parking at Novotel Maastricht?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Novotel Maastricht have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Novotel Maastricht?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Novotel Maastricht have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Novotel Maastricht?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Novotel Maastricht have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Novotel Maastricht?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Novotel Maastricht?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Novotel Maastricht?
Sibemaweg 10, Maastricht.
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