Novotel Andorra

Hotel, 4-starCrer. Prat De La Creu, 14, Andorra la VellaShow on map

You won’t be charged yet

8.2 · Very good5,244 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.5 out of 10, at Crer. Prat De La Creu, 14.
Parking on siteAvailable at a charge the property sets.

Central Location in Andorra la Vella The Novotel Andorra is perfectly situated in the heart of Andorra la Vella, offering easy access to the city's renowned boutiques and tax-free shopping destinations.

Relaxation and Dining Options After a day of shopping or skiing, guests can unwind in the indoor or outdoor swimming pool, sauna, or hot tub. Indulge in a delicious meal at the hotel restaurant and enjoy a drink at one of the 3 onsite bars.

Family-Friendly Amenities Families are welcome at Novotel Andorra, with up to 2 children staying for free when accompanied by parents. The hotel also provides access to amenities like a gym, spa, paddle courts, and a children's play area at the adjacent Mercure Hotel.

Book your stay at Novotel Andorra for a memorable and convenient experience.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Rooms

8.2

Very good

Rated 8.2 out of 10 by 5,244 guests who stayed here.

Cleanliness6.5
Service9.5
Location9.5
Rooms7.0
Amenities8.0
Value7.5
Food & drink9.0

Guests mention

Friendly and attentive staffGreat location near shops and amenities

JusticeUnited Kingdom
August 2026Family
We will definitely be staying there anytime we are in Andorra.
Lovely and great utilisation of space. Very clean and met the needs of my family and I. Right in the city… we love it and going back in December.
N/A
EugeniaSpain
August 2026Family
Lo pasamos genial
Personal muy atento y profesional
Instalaciones adecuadas
La moqueta de la habitación está para cambiarla
KarenGermany
August 2026Family
Very old, run down hotel in the centre of town
The location is very good.
The hotel is very old, from the 70s/80s and this is what it looks and feels like. The carpet in the room looks just as old. We had to open the sofa bed ourselves. It was made already, but it…
NeusSpain
August 2026Solo traveller
Muy buena ubicación, es cómodo y las intalaciones correctas
Tiene moqueta tanto en pasillos como habitaciones así que es imposible que no tenga manchas, etc.
La piscina y zona infantal están en el hotel de al lado por lo…
MiguelSpain
August 2026Family
Ideal por su ubicación y para familias con niños
La ubicación y el personal fantásticos
Algo viejo el mobiliario y con desgaste
Encarna CastrilloSpain
August 2026Group
Insisten
Solamente la ubicación
No me gustó el trato a la entrada, no me gustó que esta super obsoleto tanto de muebles, como de suelos, como puertas, nevera. ABSOLUTAMENTE TODO NECESITA UNA ACTUALIZACIÓN. Tiene unos suelos
Súper…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Crer. Prat De La Creu, 14, Andorra la Vella

Guests rate the location 9.5 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

The pool, spa, gym, and playground are at the Mercure Hotel, next to the Novotel Andorra. The wellness and fitness area is free of charge for our guests and is located in the Mercure Hotel, next to the Novotel Andorra. Opening hours: to be consulted at the reception of the hotel Swimming caps and flip-flops are not compulsory. Changing rooms and lockers are available (2€). Towels are available (free service). Minors are allowed without age restriction. The accommodations is located in the center of Andorra la Vella. Half board rates do not include drinks. Pets are allowed with no weight limit (maximum 2 per room); supplements apply. Hotel parking is limited and assigned on a first-come, first-served basis; a supplement applies. Please note that the wellness center will be unavailable from 06/05/24 to 10/05/24 due to maintenance. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Novotel Andorra

What time is check-in and check-out at Novotel Andorra?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Novotel Andorra allow pets?

No — the property states that pets are not allowed.

Is there parking at Novotel Andorra?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Novotel Andorra have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Novotel Andorra have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Novotel Andorra?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Novotel Andorra have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Novotel Andorra?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Novotel Andorra?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Novotel Andorra?

Crer. Prat De La Creu, 14, Andorra la Vella.

Other places we book in Andorra la Vella

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

All stays inAndorra la Vella

Hotel Metropolis9.2 · 2045 reviews

Andorra Park Hotel9.1 · 2107 reviews

Apartaments Turístics Conseller9.1 · 1235 reviews

Acta Arthotel9.0 · 6288 reviews

Yomo Centric8.9 · 6353 reviews

Places to stay Andorra la Vella