7.1 · Good286 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities
Indulge in the fitness center, sauna, and playground for children at New Sunpia Tsuruga. Relax with massage treatments and enjoy free wired internet in Japanese-style and Western rooms.
Entertainment and Relaxation
Sing your heart out with karaoke, skate on the hotel's rink, or unwind in the public bath and rose garden. BBQ facilities, a souvenir shop, and vending machines are also available for your convenience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Heating
- Lift / Elevator
- Luggage storage
Rooms
7.1
Good
Rated 7.1 out of 10 by 286 guests who stayed here.
- Cleanliness7.8
- Service7.8
- Location5.8
- Rooms7.8
- Amenities5.8
- Value6.8
- Food & drink7.8
Guests mention
CleanlinessGood ServiceSpacious RoomsBreakfast Variety
MEGUMIJapan事前に時間が遅れると連絡したところ
色々と丁寧に年配の方が教えてくれました
朝食付きであったのですが
請求があり
あれっ？とは思いながらチェックイン遅くなり迷惑かけたなとすぐにカード払いして
部屋に行ってから確認してからフロントでやり取りがかなり時間かかりました スマホ見せてこの条件ですと見せても
うちの入って来てる代金はこれなので違ういわれ
ご飯食べに行くところは閉店近くで入れてもらえず
優しいおじさんで好きなんですけど残念でした
YoshihikoJapanスタッフの方の対応がとても良かったです。
料金が高いところ。
YukiJapanお値打ち価格でファミリールームが使える
恐竜ルームが広々としていて動き回れたこと。
子どもが添い寝プランでも浴衣があったこと。
冷蔵庫の冷凍庫機能がしっかりしていたこと。
水道の蛇口が短く使いにくかった。部屋の床タイルがずれて汚れた床が見えていたこと。ベッドメイキングが使い回し感があったこと。部屋にコーヒーがない。ケトルにはじめから水滴がついていたこと。大浴場が閉鎖されていたことがHPを見ても分かりにくかったこと。
masanobuJapan大浴場が使用できなかった
中野Japan安価
食事
ホームページには大浴場が掲載されているのに2年前になくなっていた。ホームページから削除すべきだと思う
YOLOJapanめっちゃええ部屋やん！
思ってたよりも広くて、とても高級感があってびっくりしました！金額的にビジネスホテルの狭い部屋やろなと思ってたんですが、、広くて綺麗で最高でした
BBQとかが、2日までの予約をしないといけなかったのが残念でした。1日前に宿泊予約をしたので、前日でも無理ですよね？って
残念でした。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Kureha-cho 2, Tsuruga, Japan
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 08:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
The fitness center is accessible at extra charge. The hotel's main entrance is closed from 24:00. A side door is open from 24:00 until 02:00. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about New Sunpia Tsuruga
What time is check-in and check-out at New Sunpia Tsuruga?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does New Sunpia Tsuruga allow pets?
No — the property states that pets are not allowed.
Is there parking at New Sunpia Tsuruga?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does New Sunpia Tsuruga have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at New Sunpia Tsuruga?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does New Sunpia Tsuruga have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book New Sunpia Tsuruga?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is New Sunpia Tsuruga?
Kureha-cho 2, Tsuruga.
Other places we book in Tsuruga
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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