7.1 · Good286 reviews
Luxurious Amenities
Indulge in the fitness center, sauna, and playground for children at New Sunpia Tsuruga. Relax with massage treatments and enjoy free wired internet in Japanese-style and Western rooms.
Entertainment and Relaxation
Sing your heart out with karaoke, skate on the hotel's rink, or unwind in the public bath and rose garden. BBQ facilities, a souvenir shop, and vending machines are also available for your convenience.
7.1
Rated 7.1 out of 10 by 286 guests who stayed here.
事前に時間が遅れると連絡したところ
色々と丁寧に年配の方が教えてくれました
朝食付きであったのですが
請求があり
あれっ?とは思いながらチェックイン遅くなり迷惑かけたなとすぐにカード払いして
部屋に行ってから確認してからフロントでやり取りがかなり時間かかりました スマホ見せてこの条件ですと見せても
うちの入って来てる代金はこれなので違ういわれ
ご飯食べに行くところは閉店近くで入れてもらえず
優しいおじさんで好きなんですけど残念でした
スタッフの方の対応がとても良かったです。
料金が高いところ。
恐竜ルームが広々としていて動き回れたこと。
子どもが添い寝プランでも浴衣があったこと。
冷蔵庫の冷凍庫機能がしっかりしていたこと。
水道の蛇口が短く使いにくかった。部屋の床タイルがずれて汚れた床が見えていたこと。ベッドメイキングが使い回し感があったこと。部屋にコーヒーがない。ケトルにはじめから水滴がついていたこと。大浴場が閉鎖されていたことがHPを見ても分かりにくかったこと。
大浴場が使用できなかった
食事
ホームページには大浴場が掲載されているのに2年前になくなっていた。ホームページから削除すべきだと思う
思ってたよりも広くて、とても高級感があってびっくりしました!金額的にビジネスホテルの狭い部屋やろなと思ってたんですが、、広くて綺麗で最高でした
BBQとかが、2日までの予約をしないといけなかったのが残念でした。1日前に宿泊予約をしたので、前日でも無理ですよね?って
残念でした。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Kureha-cho 2, Tsuruga, Japan
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 08:00 PM
Check-out by 11:00 AM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
The fitness center is accessible at extra charge. The hotel's main entrance is closed from 24:00. A side door is open from 24:00 until 02:00. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Kureha-cho 2, Tsuruga.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.