Neuchatel City Hotel
Hotel, 3-star17 Av. de la Gare, Neuchatel, NE, 2000, NeuchâtelShow on map
7.4 · Good94 reviews
- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 17 Av. de la Gare, Neuchatel, NE, 2000.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Dining and Socializing - Enjoy a delicious meal at Fiorello restaurant or pick up snacks at one of the two coffee shops/cafes. Unwind at the two bars/lounges and join the daily complimentary reception to mingle with other guests.
Amenities - Benefit from the business center, 24-hour front desk, and luggage storage. The hotel offers self-parking and buffet breakfasts. Each of the 100 guestrooms features LED TVs, free Wi-Fi, and private bathrooms with complimentary toiletries.
Convenient Location - Neuchatel City Hotel is centrally located near popular attractions like Theatre du Passage and Galerie Quint-Essences, making it an ideal choice for your stay in Neuchatel.
Book now for a memorable and convenient experience at Neuchatel City Hotel!
What this place offers
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Smoke-free property
- Free reception
- Snack bar/deli
- Self parking (surcharge)
- Casino nearby
- Well-lit path to entrance
- Free WiFi
Rooms
7.4
Good
Rated 7.4 out of 10 by 94 guests who stayed here.
- Cleanliness5.8
- Service8.8
- Location9.3
- Rooms7.3
- Amenities5.8
- Value7.2
- Food & drink5.8
Guests mention
Great locationSpacious roomsFriendly staff
HeatherGood location. Staff were not friendly. Beds were not comfortable. The hotel seemed tired.
MarikaNice property. Some amenties missing such as hair dryer and face clothes. Breakfast cost very high.
MartinThe room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you…
StefaniaHotel is situated close to the old town center, on the street going to train station, however well isolated from street noise; the room we rented was huge , the largest we rented in our vacation in Switzerland , with…
WillyKein Hotel zum empfehlen - den Preis nicht wert
3 Nächte DZ mit Frühstück und Parkplatz für Fr. 465.--.
Zimmer alt und nicht sauber, Kopfkissen aus Schaumstoff, Tresor blockiert, Nachttischlampe defekt. Bettwäsche schmutzig, Zimmervorhänge alt und dreckig, riechen…
PeterSauberkeit, mässig.
Zimmer gross, Einrichtungen alt, TV teilweise nur mit gepixelten Bild. Tresor war geschlossen. Lage nicht wie im Bild, sondern an sehr lauter Strasse.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
17 Av. de la Gare, Neuchatel, NE, 2000, Neuchâtel
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until anytime
Check-out by 11:00 AM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out.
Pets. Only dogs and cats are allowed
Pets. Service animals are exempt from fees/restrictions
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
Guest type. Essential workers only - NO
Pets. Pets allowed
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Health & Safety. Property does not require health documentation at check-in
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Neuchatel City Hotel
What time is check-in and check-out at Neuchatel City Hotel?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Neuchatel City Hotel allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Neuchatel City Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Neuchatel City Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Neuchatel City Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Neuchatel City Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Neuchatel City Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Neuchatel City Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Neuchatel City Hotel?
17 Av. de la Gare, Neuchatel, NE, 2000, Neuchâtel.
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