Neptune, an Ash Hotel
Hotel, 4-star122 Fountain Street, Providence, RI, United StatesShow on map
8.0 · Very good990 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 122 Fountain Street.
- Parking on siteAvailable at a charge the property sets.
Unique Dining Experiences at North Restaurant and Karaoke Lounge Indulge in a culinary adventure at North Restaurant or unwind with cocktails at the chic lounge. For a fun night out, head to the karaoke lounge and showcase your singing skills.
Convenient Amenities for a Comfortable Stay Enjoy the convenience of free WiFi, flat-screen TVs, and air-conditioned rooms during your stay at The Dean Hotel. The 24-hour front desk, luggage storage, and laundry facilities ensure a hassle-free experience for all guests.
Prime Location near Top Universities Situated in the heart of Providence city centre, our hotel is within walking distance of prestigious universities like Rhode Island School of Design, Brown University, and more. Explore the vibrant campus life and easily access nearby attractions.
Book your stay at The Dean Hotel now for an unforgettable experience in Providence!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Pets allowed
Rooms
8.0
Very good
Rated 8.0 out of 10 by 990 guests who stayed here.
- Cleanliness6.1
- Service9.1
- Location9.2
- Rooms7.1
- Amenities8.1
- Value7.6
- Food & drink8.1
Guests mention
Great locationFriendly staffInteresting ambiance
MichelleUnited StatesGood spot for a short stay in the city
Location is walkable to most of central Providence and the decor is nice.
Parking was a bit difficult at times (though not impossible, just circle the block until a spot opens), and it was noisy with all the opening and…
MustafaUnited StatesHorrible customer service
The location was nice
Beds were extremely uncomfortable. They charged both cards for 1 stay and then proceeded to act like it was no big deal. Had to wait 2-3 business days.
AndrewUnited StatesGreat for karaoke bar access, tiny bathrooms, $40/night parking, luxury price with no luxuries.
Location was good and the old building is charming at first.
$500 for one night (my wedding night) got me an elevator I couldn’t use while moving luggage at the same time, and a bathroom so small I barely fit in the…
davidgpsExcellent location, but the Wi-Fi needs improvement
I had a pleasant stay overall. The hotel's location is excellent, making it easy to explore the area, and my room was spacious, clean, and comfortable. The housekeeping staff were especially friendly and always willing…
324briannaPhotos Incredibly Misleading. Got 4 hours of sleep and booked it out of there to a different hotel the next day.
The photos were a bit misleading, and as someone who loves a good boutique hotel. I can appreciate some older buildings being converted into a trendy, chic inn. However, this experience was the first one I’d ever had…
dlxif6fkxpTERRE HAUTE, INDIANAFun place to stay!
This was such a fun place to stay! It has a quirky, vintage feel with lots of antique touches that give it a unique aesthetic and plenty of character. One of my favorite features was the old-fashioned lift instead of a…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
122 Fountain Street, Providence, RI, United States
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Pets are allowed on request. If you are bringing a pet over 15lb, it is at the discretion of the hotel if they accept or do not accept this pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Neptune, an Ash Hotel
What time is check-in and check-out at Neptune, an Ash Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Neptune, an Ash Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Neptune, an Ash Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Neptune, an Ash Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Neptune, an Ash Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Neptune, an Ash Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Neptune, an Ash Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Neptune, an Ash Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Neptune, an Ash Hotel?
122 Fountain Street, Providence, RI.
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