7.2 · Good67 reviews
- Check-in from 12:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at Serena Road.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Mombasa Continental Resort offers a range of top-notch facilities such as a fitness centre, outdoor and indoor pools, a nightclub, and a kids' club, ensuring a memorable stay for guests of all ages.
Comfortable Accommodation Guests can expect air-conditioned rooms equipped with modern amenities like a coffee machine, fridge, flat-screen TV, and private bathroom. The cozy rooms also feature a terrace for guests to unwind and enjoy their stay.
Convenient Services From room service and a 24-hour front desk to free WiFi throughout the property, Mombasa Continental Resort ensures that guests' needs are met promptly and efficiently. Additionally, the resort offers a delicious continental breakfast each morning, setting the perfect tone for the day.
Ready to experience the ultimate blend of luxury and comfort? Book your stay at Mombasa Continental Resort now and create unforgettable memories!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
7.2
Good
Rated 7.2 out of 10 by 67 guests who stayed here.
- Cleanliness6.3
- Service8.3
- Location8.3
- Rooms7.2
- Amenities6.8
- Value6.7
- Food & drink6.8
Guests mention
Hardworking staffGood location
EtienneFranceGréât pictures, reality very different, very old hotel and poor equipment for the price
Same for the beach area, looking great on pictures, very disappointing in reality
Refurbish this hotel
KazimKenyaStaff were helpful room was clean food was good
Not allowed to bring food from outside restaurants even if you want to eat in your room.
No place to buy snacks at the resort
EdelKenyaLoved the experience
The breakfast was good, plenty of variety
The bathrooms could have been cleaned better
SandraCHSéjour court et agréable
La position bien centré
Un peu vieillot, besoin d’un relook
BeverlySCI thinl the staff are hardworking and very hopaitable. A big thank you ro Jhonson at the reception who was very attentive to our comfort and made sure we were well talen cared of.
There was abit of mosquitos especailly…
CeciliaCHThe stay was okay, execept for the Spa experience.
Staff friendly. The room is big and clean.
I went to the Spa at the hotel. I did not like the experience there, as the masseuse was on a phone call throughout, even while massaging me, which I found very unprofessional.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Serena Road, Shanzu, Kenya
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 02:30 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mombasa Continental Resort
What time is check-in and check-out at Mombasa Continental Resort?
Check-in is from 12:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mombasa Continental Resort allow pets?
No — the property states that pets are not allowed.
Is there parking at Mombasa Continental Resort?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Mombasa Continental Resort have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Mombasa Continental Resort?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mombasa Continental Resort have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mombasa Continental Resort?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mombasa Continental Resort have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mombasa Continental Resort?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mombasa Continental Resort?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mombasa Continental Resort?
Serena Road, Shanzu.
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