Mocca Hotels
Hotel, 4-starPrivada Paseo Citlalli 20 BIS, Tepoztlán, MexicoShow on map
Top rated
Guests rate it highest for location, service and value.
9.487Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Exceptional locationGuests rate the location 10.0 out of 10, at Privada Paseo Citlalli 20 BIS.
Luxurious Stay Surrounded by Nature
Tropical Garden Oasis: Immerse yourself in the lush greenery and tranquility of our tropical garden, offering a serene escape from the hustle and bustle of the city.
Elegant Suites with Balconies: Enjoy breathtaking views of the garden from your private balcony in each suite, complete with modern amenities and stylish wooden furniture for a comfortable stay.
Convenient Amenities and Location: With an outdoor pool, free WiFi, and proximity to Tepoztlán town centre and archaeological site, Mocca Hotels ensures a convenient and memorable stay for all guests.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Swimming pool
- Business center
- Terrace
- Garden
- Luggage storage
- Bar
- Soundproof rooms
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 87 guests who stayed here.
- Cleanliness9.2
- Service10.0
- Location10.0
- Rooms9.7
- Amenities8.7
- Value10.0
- Food & drink7.7
Guests mention
Attentive staffCozy and clean environment
GaonaMexicoUn hotel excelente
Todo maravilloso y las instalaciones muy bien
MonicaMexicoMuy confortable
En general la estancia, estuvo muy bien y confortable
que hay muchas arañas
DaniaMexicoEl jacuzzi estaba increíble, debes avisar unos 40 min antes de que lo usarás para que lo enciendan.
Sólo nos quedamos una noche y no nos dió tiempo de usar la fogata pero se ve que está lindo el spot. La chica de la…
GaonaMexicoMaravilloso lo recomiendo mucho
La tranquilidad del l hotel y el trato del personal
En general todo mi gusto felicidades
joseMexicole haced un poco de mantenimiento (cortinas, maderas)
JavierMexicoMe gustaron las instalaciones, están cuidadas y bonitas, al entrar se siente un ambiente tranquilo para descansar, en general bonito y agradable a la vista
Que no cuentan con cocina, quizá para algo sencillo, ofrecen en…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Privada Paseo Citlalli 20 BIS, Tepoztlán, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 09:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Mocca Hotels may charge your card before arrival to verify that the card is valid.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mocca Hotels
What time is check-in and check-out at Mocca Hotels?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mocca Hotels allow pets?
No — the property states that pets are not allowed.
Does Mocca Hotels have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Mocca Hotels have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mocca Hotels?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mocca Hotels have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Mocca Hotels?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mocca Hotels?
Privada Paseo Citlalli 20 BIS, Tepoztlán.
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