Mercure Welcome Melbourne
Hotel, 4-star265 Little Bourke Street, Melbourne, AustraliaShow on map
7.5 · Good7,303 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.5 out of 10, at 265 Little Bourke Street.
- Parking on siteAvailable at a charge the property sets.
Prime Location in Melbourne's CBD Mercure Welcome Melbourne is situated right on the Bourke Street Mall, offering easy access to Emporium Shopping Centre and Sea Life Melbourne Aquarium. With key attractions like Melbourne Cricket Ground and Crown Casino nearby, this hotel is the perfect base for exploring the city.
Delicious Dining Options Indulge in a scrumptious breakfast spread at Louden Kitchen and Grill, featuring a variety of fresh fruit, baked goods, and cooked options. Start your day on a flavorful note before heading out to discover Melbourne's vibrant food scene.
Convenience and Comfort Relax in air-conditioned rooms equipped with a refrigerator and enjoy the convenience of a private bathroom with complimentary toiletries. Take advantage of the tour desk for local activity recommendations and benefit from amenities like luggage storage and a 24-hour front desk.
Book your stay at Mercure Welcome Melbourne for a memorable Melbourne experience!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
Rooms
7.5
Good
Rated 7.5 out of 10 by 7,303 guests who stayed here.
- Cleanliness5.5
- Service8.4
- Location9.5
- Rooms6.4
- Amenities7.5
- Value6.4
- Food & drink8.5
Guests mention
Great locationFriendly staffGood breakfast options
DavidAustraliaNice spot for staycation.
Perfect location to eat out with colleagues at Melbourne Central before attending a talk at the Melbourne Museum. Staff were welcoming and friendly, and I appreciated the complementary snacks. Although one of the lifts…
MelentaAustraliaExpensive for the size of the room.
Location n staff where great.
Room was much smaller than expected.
Shower was super hard to turn on n adjust temperature due to location of taps and door. Water also sprayed out door when adjusting temperature while…
ClaireAustraliaAmazing weekend with very little sleep due to a broken lift
Location was amazing
They are doing maintenance on the lifts. Only one is working and there was signs everywhere encouraging people to take the stairs. My bed was against the wall of the 2nd level fire access stairs. It…
JenniferAustraliaCouldn’t sleep I was there for work came home tired and sick.
Proximity to city
All night long couldn’t sleep doors banging.heavily Counted 8 times in minutes ! I was in room 249 I couldn’t sleep. I think sometimes the door was from stairs too.
I’ve stayed here before and didn’t…
RodneyAustraliaGood position my stay ok just a little disappointed
One lift , l stay at novatel in Canberra 4 lifts TV in room in the most stupid place got up to go to toilet 1 am walked straight into TV still have bruising on my forid told management walk out of bathroom…
DonoIndonesiaBED BUGS!
Only the location
The room is not clean on daily basis so I was bitten by bed bugs
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
265 Little Bourke Street, Melbourne, Australia
Guests rate the location 9.5 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Welcome Melbourne
What time is check-in and check-out at Mercure Welcome Melbourne?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Welcome Melbourne allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Welcome Melbourne?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Mercure Welcome Melbourne have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Welcome Melbourne?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Welcome Melbourne have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Welcome Melbourne?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Welcome Melbourne?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Welcome Melbourne?
265 Little Bourke Street, Melbourne.
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