Mercure Troyes Centre
Hotel, 4-star11 Rue Des Bas Trévois, Troyes, FranceShow on map
Fabulous
Guests rate it highest for location, service and cleanliness.
8.82,296Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 11 Rue Des Bas Trévois.
- Parking on siteAvailable at a charge the property sets.
Chic and Cozy Decor Experience the charm of the Mercure Troyes Center, a former factory turned into a stylish hotel just a short walk from the city center. The chic and cozy decor will make you feel right at home.
Modern Amenities Indulge in comfort with spacious rooms featuring modern private bathrooms, air conditioning, and satellite TV. Enjoy a restful stay with all the necessary amenities at your fingertips.
Terraces and Breakfast Buffet Relax on one of the 2 terraces with a glass of Champagne or a signature cocktail. Start your day right with a vitamin-packed breakfast buffet.
Ready to immerse yourself in luxury and convenience at Mercure Troyes Center? Book now to secure your spot at this captivating hotel.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Terrace
- Family rooms
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 2,296 guests who stayed here.
- Cleanliness8.8
- Service9.2
- Location9.3
- Rooms8.7
- Amenities8.8
- Value8.2
- Food & drink8.3
Guests mention
Helpful staffGreat locationComfortable rooms
TinaUnited KingdomVery enjoyable
Good selection
ClaudiaItalyOttima soluzione
Direi tutto. Qualità Mercure! Gentilezza del personale… comodissimo il garage!
UrsCHWerden wir wieder machen …
Sehr nettes Personal. Gute Lage, 10 Minuten von der Altstadt entfernt. Super Parkmöglichkeit mit Einstellhalle.
ArjenBelgiumPerfect hotel voor onze tussenstop, dichtbij centrum
Zeer mooi hotel voor onze tussenstop, dichtbij centrum, perfect ontbijt
Jean-PaulBelgiumgenial!
le parking, super petit déjeuner.
Personnel impeccable!
ValérieFranceNous ne pouvions pas venir à cette date, le 23 août.. La direction a refusé de changer la date de séjour souhaitée, le 9 août, alors qu'ils avaient de la disponibilité. Nous avons donc payé 2 fois notre chambre, soit…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
11 Rue Des Bas Trévois, Troyes, France
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that children under 12 years old can enjoy breakfast for free. Pets are allowed on request. An extra cost of 12 EUR / night / pet will apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Troyes Centre
What time is check-in and check-out at Mercure Troyes Centre?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Troyes Centre allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Troyes Centre?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Mercure Troyes Centre?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mercure Troyes Centre have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Troyes Centre?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Troyes Centre have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Troyes Centre?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Troyes Centre?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Troyes Centre?
11 Rue Des Bas Trévois, Troyes.
Other places we book in Troyes
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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