Mercure Tauranga
Hotel, 4-star9 Willow Street, Tauranga, New ZealandShow on map
8.0 · Very good2,725 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 9.0 out of 10, at 9 Willow Street.
- Free parkingThe property states parking on site is free for guests.
Convenient Location and Amenities Hotel Armitage and Conference Centre is ideally situated just a 3-minute walk from Tauranga city centre and a short 10-minute stroll to the stunning beaches of Mount Maunganui. Guests can take advantage of the 24-hour reception and unwind by the outdoor pool with comfortable sun loungers.
Comfortable Accommodation The guest rooms at this hotel are spacious and well-equipped with a work desk, air-conditioning, and tea/coffee making facilities. For a touch of luxury, the Superior rooms feature a balcony with outdoor furniture, providing a perfect spot to relax and enjoy the surroundings. Stay connected with complimentary WiFi available in the lobby, restaurant, and rooms.
Dining and Event Facilities Indulge in a delightful dining experience at the refurbished restaurant and bar, offering a diverse menu of quality meals and drinks in a modern setting. With 4 conference rooms available, the hotel is an excellent choice for hosting events or functions for up to 300 guests. Plus, benefit from free on-site parking and room service until 10pm.
To experience the perfect blend of convenience, comfort, and hospitality, book your stay at Hotel Armitage and Conference Centre today.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.0
Very good
Rated 8.0 out of 10 by 2,725 guests who stayed here.
- Cleanliness7.0
- Service8.9
- Location9.0
- Rooms7.9
- Amenities7.5
- Value7.9
- Food & drink8.0
Guests mention
Clean roomsFriendly staffGreat locationSpacious accommodations
KrissyNew ZealandNice place, friendly staff
The room was nice and the bed was comfy
Staff were very polite
It was clean
We weren’t told until after we booked the pool wasn’t available.
There were kids screaming up and down the hallway from St Kent’s until after…
FelicityNew ZealandReally nice a lot better then anticipated
Public toilets have not been renovated still stuck in the 1960s
DavidGermanySuper Lage und moderne Zimmer
Balkontür war kaputt. Man konnte Sie nicht abschließen
Rosalie and PeterNew ZealandHad a lovely restful time very comfortable bed and lovely bathroom facilities
Everything very acceptable ..lovely and clean and comfortable
Breakfast at $36 too expensive.
Even a light breakfast of tea/coffee and toast would be acceptable
For a cheaper price
CarolNew ZealandToo much for too little
Reception staff could barely understand or speak English, couldn't get aircon unit to work as batteries were flat, girl came to replace them and then tried to make out like I wasn't capable of operating it. Room was…
JeyNew ZealandBasic facilities for sleep and go type .
Clean and spacious
Clean and tidy but aged property. Bath room shower old style
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
9 Willow Street, Tauranga, New Zealand
Guests rate the location 9.0 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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You must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note there is a NZD 1 credit card pre authorization required upon arrival to cover incidental charges. Please note that there is a 3% charge when you pay with a credit card. All guests must sign the property's Terms of Stay. Starting from 13 October 2025, essential upgrade works to replace one of our two guest elevators will commence. This project is part of our ongoing commitment to enhancing guest comfort and safety. During this period, one elevator will be unavailable, and guests may experience noise during standard work hours (9am – 5:30pm). The works are expected to continue for approximately 2 to 3 months. From 2 February 2026 for approximately three months, we will be installing a brand-new guest elevator. Some noise may occur during working hours on weekdays between 8:30am and 5:30pm. We will do everything possible to minimize disruption during this time. Thank you for your understanding and for supporting our ongoing efforts to enhance the property. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming p
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Tauranga
What time is check-in and check-out at Mercure Tauranga?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Tauranga allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Tauranga?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Mercure Tauranga have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Mercure Tauranga?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mercure Tauranga have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Tauranga?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Tauranga have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Tauranga?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Tauranga?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Tauranga?
9 Willow Street, Tauranga.
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