Mercure Sydney Blacktown
Hotel, 4-star170 Reservoir Rd, Blacktown, AustraliaShow on map
7.5 · Good2,848 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at 170 Reservoir Rd.
- Free parkingThe property states parking on site is free for guests.
Convenient Accommodation and Amenities
The newly refurbished Mercure Sydney Blacktown, located in the heart of Sydney’s West, offers 143 comfortable rooms on three floors, including spacious family rooms. Each room features a kitchenette, TV, ironing equipment, air conditioning, and a safe. Guests can enjoy free Wi-Fi, luggage storage, a 24-hour front desk, and board games for kids.
Explore Local Adventure Hotspots
Situated within a vibrant cultural hub, guests can easily explore exciting nearby attractions such as Featherdale Wildlife Park, Raging Waters Sydney, Eastern Creek Raceway, and the newly opened Sydney Zoo.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
7.5
Good
Rated 7.5 out of 10 by 2,848 guests who stayed here.
- Cleanliness6.5
- Service9.0
- Location8.5
- Rooms7.0
- Amenities7.5
- Value7.5
- Food & drink6.0
Guests mention
Friendly staffComfortable bedsGood location
JeannetteAustraliaHotel is not what it used to be. Stayed numerous times in past 10 years.
Asked for hand towel, informed we do not supply.
No staff at check in.
Chook_auAustraliaThe staff were exceptionally helpful & friendly.
Location was very convenient, plenty of parking & easy to get to.
My room hadn't been vacuumed properly (bits on the ground in one area).
Bed was uncomfortable as you…
JasonAustraliaI would not recommend staying at this Rydges to anyone.
Check in
We were booked in for two nights, only stayed for one night as the room aircon was dusting causing my son to constantly sneeze and itchy eyes. Spoke to reception and got no response or an different option. So…
SHARONAustraliaLoved the proximity to the Blacktown Baseball complex.
NellanisiaraAustraliaThe staff were very professional, efficient, kind and very helpful especially the woman that checked us in.
The room was very clean and the beds were comfortable.
N/A
PeniFJExcellent
Staff, location, comfy bed, very clean
Lift is to slow
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
170 Reservoir Rd, Blacktown, Australia
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Sydney Blacktown
What time is check-in and check-out at Mercure Sydney Blacktown?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Sydney Blacktown allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Sydney Blacktown?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Mercure Sydney Blacktown?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mercure Sydney Blacktown have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Sydney Blacktown?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Sydney Blacktown have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Sydney Blacktown?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Sydney Blacktown?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Sydney Blacktown?
170 Reservoir Rd, Blacktown.
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