Mercure Santiago Centro
Hotel, 4-starAv. Libertador Bernardo O Higgins, 632, Santiago, ChileShow on map
8.1 · Very good3,696 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 9.0 out of 10, at Av. Libertador Bernardo O Higgins, 632.
- Parking on siteAvailable at a charge the property sets.
Spacious Accommodations in Central Santiago This 4-star hotel in Santiago offers spacious rooms in a prime location next to a subway station and close to major attractions like Cerro Santa Lucia and Plaza de Armas.
Outdoor Pool and Well-Equipped Gym Enjoy a refreshing dip in the outdoor pool during the summer months and stay active in the well-equipped gym open year-round at Mercure Santiago Centro.
Delicious Dining Options and Chilean Wines Indulge in a varied breakfast spread and savor international cuisine for lunch and dinner at the hotel's restaurant. Unwind at the Lobby Bar with a selection of fine Chilean wines.
Book your stay at Mercure Santiago Centro for a perfect blend of comfort, convenience, and exceptional service.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.1
Very good
Rated 8.1 out of 10 by 3,696 guests who stayed here.
- Cleanliness7.5
- Service8.6
- Location9.0
- Rooms7.9
- Amenities8.3
- Value7.8
- Food & drink7.8
Guests mention
Good locationFriendly staff
HelgaItalyZentrale Lage
Lorena Del PilarChileMuy bueno
Las camas muy cómodas
No había agua en las habitaciones
ChristianBrazilRealmente valeu a pena!!
Localização excelente para partidas aos pontos turísticos.
Café muito bom! Pertinho do metrô, feirinha Santa Lúcia e centro da cidade.para compras!
Excelente! Recomendo!
Iluminação do quarto poderia ser um pouco…
Efraín Lillo BarrazaChileExelente hotel en santiago
Atencion del personal
PauSpainCorrecto
Buena ubicación
El personal del desayuno no sabía informar con claridad sobre si los productos contenían leche, algo especialmente importante para personas con intolerancias. Además, si querías pedir una tortilla, tenías…
MartynAustraliaGreat location
Its downtown so it puts you in a good place for sightseeing
The area is grotty especially at night
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av. Libertador Bernardo O Higgins, 632, Santiago, Chile
Guests rate the location 9.0 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Santiago Centro
What time is check-in and check-out at Mercure Santiago Centro?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Santiago Centro allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Santiago Centro?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Mercure Santiago Centro have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Mercure Santiago Centro?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mercure Santiago Centro have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Santiago Centro?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Santiago Centro have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Santiago Centro?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Santiago Centro?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Santiago Centro?
Av. Libertador Bernardo O Higgins, 632, Santiago.
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