7.0 · Good2,585 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at 417 Hay Street.
- Parking on siteAvailable at a charge the property sets.
Prime Location near Swan River
Located in the heart of Perth CBD, the newly refurbished Mercure Perth on Hay offers a prime location near the beautiful Swan River. Perfect for exploring nearby attractions like the Perth Mint, Kings Park, and shopping precincts, as well as enjoying funky rooftop bars.
Comfortable and Well-Equipped Rooms
Choose from 127 thoughtfully designed hotel rooms featuring generous beds, TV, Wi-Fi, safety box, ironing equipment, and air conditioning. Enjoy the convenience of amenities such as guest laundry, luggage storage, and 24-hour front desk.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
Rooms
7.0
Good
Rated 7.0 out of 10 by 2,585 guests who stayed here.
- Cleanliness5.9
- Service8.4
- Location8.4
- Rooms6.3
- Amenities6.9
- Value6.3
- Food & drink6.9
Guests mention
LocationFriendly staff
RyanAustraliaPrice of parking is extreme even more so its not really a carpark
Carpark the aircon didn't work chemicals eere clearly seen in shower wasn't rinsed properly
RamonitoAustraliaThe hotel is quite and easy to find and accessible to nearby shops
Close to restaurants
needs more street lightings
AndreaAustraliaNice soft pillows, all clean , easy going, great balcony, good coffee
DarrenAustraliaGreat central location
Air conditioning not working, toilet had a slow leak…
In general all of level 2 badly needs an update, the moment you step out of the elevator all the door number are falling off the doors, rooms…
TANYAAustraliaNot a place I'd stay again
Location was great
No drinking water available. Service at bar was poor.
Had a fire evacuation alarm telling us to leave building at 11pm , which was a false alarm but staff didn't help to let everyone know.
Also told…
ImeriAustraliaBeautiful place room
Is nice place is right in the middle of the city
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
417 Hay Street, Perth, Australia
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Perth On Hay
What time is check-in and check-out at Mercure Perth On Hay?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Perth On Hay allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Perth On Hay?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Mercure Perth On Hay have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Perth On Hay?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Perth On Hay have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Perth On Hay?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Perth On Hay?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Perth On Hay?
417 Hay Street, Perth.
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