Mercure Newport
Hotel, 4-starChartist Tower Upper Dock Street, Newport, United KingdomShow on map
Fabulous
Guests rate it highest for location, amenities and service.
8.74,339Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Chartist Tower Upper Dock Street.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodation Mercure Newport offers air-conditioned rooms with modern amenities including a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests.
Convenient Facilities Guests can enjoy access to a fitness centre, terrace, and a restaurant/bar, perfect for relaxation and unwinding during their stay. The 24-hour front desk and room service cater to all needs promptly.
Ideal Location Located just 20 km from University of South Wales - Cardiff Campus, and with Motorpoint Arena Cardiff and Cardiff University nearby, Mercure Newport is the perfect choice for both leisure and business travelers.
To experience a blend of comfort and convenience, book your stay at Mercure Newport now.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 4,339 guests who stayed here.
- Cleanliness8.2
- Service9.1
- Location9.2
- Rooms8.1
- Amenities9.2
- Value8.6
- Food & drink8.7
Guests mention
Helpful staffGreat locationClean facilitiesGood breakfast optionsNice amenities
TzerenUnited KingdomOverall experience was great.
The reception could have explained us a bit more about the hotel and the facilities.
Just handed the keys and that's all.
KaraUnited KingdomStaff (especially the breakfast staff) were amazing
Air-con wasn't that powerful and the room became quite hot during the night
The bathrooms are quite small too
peterUnited KingdomExcellent stay again 1,
Bar and food area were comfortable and relaxed. Staff were great couldn't do enough for us
Nothing we didn't like drinks were on the expensive side but it's a hotel so not unexpected
ElenaUnited KingdomNice location and helpful staff
Property had an excellent location for my business trip, the room was clean and the staff was friendly and helpful. I also enjoyed the breakfast though I imagine there is not enough variety for those who will be staying…
AbdulrahmanUnited Arab EmiratesWas good
Nothing
Engracia DamiaoUnited KingdomNice hotel
Clean
None
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Chartist Tower Upper Dock Street, Newport, United Kingdom
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please be advised that there is no parking available at the property. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Newport
What time is check-in and check-out at Mercure Newport?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Newport allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Mercure Newport?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mercure Newport have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Newport?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Newport have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Newport?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Newport?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Newport?
Chartist Tower Upper Dock Street, Newport.
Other places we book in Newport
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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