Mercure Charlestown
Hotel, 4-star109 Madison Drive, Charlestown, Newcastle, AustraliaShow on map
7.8 · Good1,640 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM.
- Very good locationGuests rate the location 8.0 out of 10, at 109 Madison Drive, Charlestown.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Free Amenities Mercure Charlestown offers a comfortable stay with free WiFi, cable TV, and parking. The air-conditioned rooms feature modern amenities and a private bathroom.
Relaxation and Dining Options Guests can unwind in the outdoor swimming pool and spa pool or enjoy city views from the terrace at the restaurant and bar. The Madison Kitchen + Bar serves delicious meals for breakfast and dinner.
Convenient Facilities and Nearby Attractions The hotel provides conference facilities, guest laundry, and a deck for relaxation. Located near Charlestown Private Hospital and popular attractions like Hunter Stadium and Civic Theatre Newcastle, Mercure Charlestown is the perfect choice for your stay. Book now for a memorable experience!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Heating
Rooms
7.8
Good
Rated 7.8 out of 10 by 1,640 guests who stayed here.
- Cleanliness7.0
- Service8.5
- Location8.0
- Rooms7.5
- Amenities7.5
- Value8.0
- Food & drink8.0
Guests mention
Helpful staffClean roomsGood locationGood food
BruceAustraliaOk
Restaurant
Being locked out on the balcony.
martinaAustraliaThe concierge was friendly found a charger for me and directed me to the washing machine very pleasant and helpful
The room was horrible apparently the motel was full so I couldn't be relocated there was someone else's…
JenniferAustraliaExcellent as always
MaryAustraliaLocation
Dated
MelanieAustraliaClean and easy and free parking.
Bathroom was very dated.
MoniqueAustraliaBudget stay clean and tidy rooms
Rooms were big with a table and chairs
Staff were friendly
Pool was half empty and dirty
Rooms had a mouldy musty smell
Had to walk through a dirt gravel track back to our rooms after using the pool.
Room had no…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
109 Madison Drive, Charlestown, Newcastle, Australia
Guests rate the location 8.0 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note, there is a 1.4% credit card surcharge when using a credit card. All guests must provide a physical credit or debit card upon arrival. Credit or debit cards displayed on phones will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Charlestown
What time is check-in and check-out at Mercure Charlestown?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Charlestown allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Charlestown?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Mercure Charlestown have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Mercure Charlestown?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mercure Charlestown have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Charlestown?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Charlestown have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Mercure Charlestown?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Charlestown?
109 Madison Drive, Charlestown, Newcastle.
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