Mercure Carcassonne La Cité
Hotel, 4-star18 Rue Camille Saint-Saens, Carcassonne, FranceShow on map
Fabulous
Guests rate it highest for location, service and cleanliness.
8.61,695Reviews- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 18 Rue Camille Saint-Saens.
- Free parkingThe property states parking on site is free for guests.
Luxurious Stay Near Carcassonne's Medieval District
Modern Rooms with Scenic Views Experience comfort in air-conditioned rooms with modern amenities, offering picturesque views of the garden or Montagne Noire in soothing pastel tones.
Culinary Delights and Relaxation Indulge in Mediterranean delicacies at Le Vicomté restaurant, complemented by a fine selection of wines. Unwind at the cozy bar by the fireplace for a perfect evening.
Convenience and Events Enjoy free WiFi, room service, and free parking. With a garden and 3 meeting rooms for up to 90 people, host your events effortlessly. Book now to experience the charm of Mercure Carcassonne La Cité!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 1,695 guests who stayed here.
- Cleanliness8.6
- Service9.1
- Location9.1
- Rooms8.6
- Amenities8.1
- Value8.6
- Food & drink8.1
Guests mention
Excellent locationFriendly and helpful staff
ChristineFranceHôtel confortable et très bien placé, proche de la Cité.
UrsCHIl tuffo nella città medievale di Carcassonne!
Ottima posizione vicino al castello. Ambiente simpatico. Giardino con piscina. La cucina è buona.
La sala di colazione è troppo piccola per così tanta gente. Il personale è gentile ma troppo stressato magari una domanda…
JayneUnited KingdomExceptional accommodation with friendly staff
Location was fab and the room was very comfortable with thoughtful touches. The travel cot provided for our baby was also great.
On the day we couldn’t park in the main hotel car park so had to park a bit further down…
PierreUnited KingdomComfy and kind team !
Easy access and close to the mediaeval site.
FRANCISCO JOSESpainTodo perfecto y cómodo
Una ubicación perfecta para visita del castillos, un parking muy cómodo y gratuito.
Personal trato excepcional.
Todo limpio y cuidado
No puedo hacer ningún comentario negativo
CandyFrancePersonnel au top je reviendrai
Emplacement à côté de la cité piscine parking
La clientèle infecte et mal polie
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
18 Rue Camille Saint-Saens, Carcassonne, France
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Please note that parking spaces are limited and subject to availability. Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Carcassonne La Cité
What time is check-in and check-out at Mercure Carcassonne La Cité?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Carcassonne La Cité allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Carcassonne La Cité?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Mercure Carcassonne La Cité have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Mercure Carcassonne La Cité?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mercure Carcassonne La Cité have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Carcassonne La Cité?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Carcassonne La Cité have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Carcassonne La Cité?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Carcassonne La Cité?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Carcassonne La Cité?
18 Rue Camille Saint-Saens, Carcassonne.
Other places we book in Carcassonne
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
L’Antre d’Eux9.7 · 643 reviews
Carcassonne Townhouse9.4 · 534 reviews
Hotel Du Pont Vieux9.2 · 1963 reviews
Aux Anges Gardiens9.3 · 313 reviews
Domaine du Prieuré avec Piscine Ancien Couvent & Presbytère9.6 · 114 reviewsSous les courtinesChambre indépendante à CarcassonneA l'ombre des rempartsAppartement DomlocNumber15 Guesthouse CarcassonneAppartement au coeur de CarcassonneRIBA D'AUDEAppartements Pech MaryDomaine Fontgrande GîteLes Balcons de MaragonPont Levis Hôtel By Franck PutelatChez GeorgesHôtel Restaurant Le Parc Franck PutelatLa Maison de Jean by Maison BacouLa Maison sur la CollineMaison Mignardise - CitéSOWELL HÔTELS Les ChevaliersRooftop Face à la Cité 'RFC'Le Clos Saint Michel514 Appart Hoteldécouvrez une ancienne maison de drapier du XVII siecle au coeur de bastideAppartements "Le 102"Le MeezRésidence CarminaHotel Espace Cite