McMenamins Crystal Hotel
Hotel, 3-star303 SW 12th Ave, Portland, OR, United StatesShow on map
Fabulous
Guests rate it highest for location, food and amenities.
8.7396Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at 303 SW 12th Ave.
- Parking on siteAvailable at a charge the property sets.
Unique Accommodation in Downtown Portland: McMenamins Crystal Hotel offers a one-of-a-kind stay experience with its musically themed rooms and multiple on-site bars with live entertainment.
Comfort and Convenience: Enjoy complimentary bath robes, free toiletries, and access to detached shared bathrooms. Free Wi-Fi, a 24-hour front desk, and an on-site restaurant serving meals throughout the day ensure a comfortable and convenient stay.
Entertainment and Relaxation: Guests can unwind with live music, comedy shows, and a swim in the subterranean salt water soaking pool. With attractions like Pearl District and Voodoo Doughnuts nearby, there's plenty to explore within walking distance.
Book your stay at McMenamins Crystal Hotel for a memorable and vibrant experience in Portland!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Heating
- Pets allowed
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 396 guests who stayed here.
- Cleanliness8.2
- Service9.0
- Location9.0
- Rooms8.4
- Amenities9.0
- Value8.5
- Food & drink9.0
Guests mention
Great staffClean and comfortable rooms
JohnUnited StatesEclectic, great location, warm staff, comfortable and quiet room overlooking the pedestrian mall.
A quick Uber ride from Union Station, excellent downtown location. Eclectic design, great staff, relaxing hot pool, great cafe bar and basement bar. Very clean, comfortable bed.
The cafe prices a bit high, especially an…
BobUnited StatesEvery time I pass through Portland, I hope to stay.
Amazing historic experience
NatalieUnited StatesA hidden gem in the heart of Portland.
We grabbed a beverage from the bar and went to the spa right after check in and had it all to ourselves. Very comfortable and relaxing. Such a hidden gem! The restaurant had delicious dinner and breakfast options and the…
JimUnited StatesEnjoyable.
Friendly staff, clean facilities, close to the restaurant and bar and an easy walk to the center of the city. Right across the street from Jake’s, one of my favorite restaurants.
Mattress was a little off (one side sunk…
HoustonUnited StatesCome again
Very convenient
Sharing a bathroom c
AlexanderUnited StatesI would not book a room without it's own bathroom again. When you need to go you need to go.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
303 SW 12th Ave, Portland, OR, United States
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about McMenamins Crystal Hotel
What time is check-in and check-out at McMenamins Crystal Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does McMenamins Crystal Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at McMenamins Crystal Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does McMenamins Crystal Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at McMenamins Crystal Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does McMenamins Crystal Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does McMenamins Crystal Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at McMenamins Crystal Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book McMenamins Crystal Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is McMenamins Crystal Hotel?
303 SW 12th Ave, Portland, OR.
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