Very good
Guests rate it highest for service, location and food.
8.488Reviews- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.7 out of 10, at Carrera 8 N 10-25.
- Free parkingThe property states parking on site is free for guests.
Modern Accommodation with Free WiFi and Parking
Luxurious Rooms and Amenities Experience comfort at Massay Hotel with well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms. Some rooms even offer a balcony for a splendid view. Rest easy on quality bed linen and towels provided in each room.
Convenient Services and Dining Start your day right with a delicious continental breakfast served every morning. Our 24-hour front desk staff is always ready to assist you with any inquiries, ensuring a seamless stay.
Book your stay at Massay Hotel now and enjoy a relaxing and hassle-free experience in Neiva.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
Rooms
8.4
Very good
Rated 8.4 out of 10 by 88 guests who stayed here.
- Cleanliness7.7
- Service9.1
- Location8.7
- Rooms7.6
- Amenities8.6
- Value8.4
- Food & drink8.7
Guests mention
Good locationFriendly staffTasty breakfast
YEChinaLocation is good. The staff are very nice. Breakfast is tasty.
Nothing.
LUIS ENRIQUEColombiaLa cama grande viene en dos colchones que se colocan uno al pie del otro y uno de los colchones era semiduro, el otro blando, de manera que una persona quedaba mas arriba de la otra, o sea en una misma cama se duerme en…
ElisabethAustriaDie Unterkunft kam uns super entgegen, wir kamen mit dem Nachtbus an und hatten nicht mit einem early Check-in gerechnet, das hat uns natürlich sehr gefreut! Das Personal gerade auch beim Frühstück war sehr bemüht und…
AlejandraColombiaLa habitación
XavierColombiaTodo
No tuve problemas
GlendaColombiaBuena estadía
Habitación cómoda
N/A
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Carrera 8 N 10-25, Neiva, Colombia
Guests rate the location 8.7 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Massay Hotel
What time is check-in and check-out at Massay Hotel?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Massay Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Massay Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Massay Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Massay Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Massay Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Massay Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Massay Hotel?
Carrera 8 N 10-25, Neiva.
Other places we book in Neiva
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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