Marriot Metropolitan Hotel
Hotel, 3-starCarrefour Saint Michelle, Terminus Douala, DoualaShow on map
7.5 · Good150 reviews
- Check-in from 1:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at Carrefour Saint Michelle, Terminus Douala.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Situated just 1.6 miles from Douala International Airport and 1 mile from Douala Grand Mall, Marriot Metropolitan Hotel offers easy access to key destinations, making it an ideal choice for travelers.
Modern Amenities From air-conditioned rooms with flat-screen TVs to a restaurant serving continental breakfast, guests at Marriot Metropolitan Hotel can enjoy a comfortable stay with essential amenities provided. The free WiFi, concierge service, and 24-hour front desk ensure convenience and satisfaction for all guests.
Business and Leisure Facilities Whether you're traveling for work or leisure, the hotel caters to all needs with services like room service, currency exchange, and business facilities including fax and photocopying. After a busy day, unwind at the bar or terrace for a relaxing experience.
Book your stay at Marriot Metropolitan Hotel for a memorable and hassle-free experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
7.5
Good
Rated 7.5 out of 10 by 150 guests who stayed here.
- Cleanliness5.3
- Service8.8
- Location8.3
- Rooms7.3
- Amenities6.8
- Value8.3
- Food & drink7.8
Guests mention
Friendly staffGood location
NkemCMTout aimé
María EugeniaSpainMuy bien desayuno y personal super amable
Smith MusangoSouth AfricaNever returning there or recommend to anybody
The bilingual nature of the some staffs
Poor attention to guest needs and zero assistance during checkout . Especially if you have baggage . The male receptionist was just looking at us like slaves . The restaurant…
MihaiUnited StatesGreat affordable choice in Douala
In that part of town and close to the airport I think this is the best option. Shuttle to the airport. Staff were super nice and patient with me, I didn't know how to start the airconditioner. Boulangetie downstairs. My…
BernardinoCHSehr gut gelegen, sauber, optimal für die Durchreise
feines Frühstück... Heisswasser Behälter sollte geändert werden, da keine Giess Möglichkeit
Shuttle Service und teilw. schlechter TV-Empfang im Zimmer
TAZOH ROLANDHungaryN/A
N/A
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Carrefour Saint Michelle, Terminus Douala, Douala
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Marriot Metropolitan Hotel
What time is check-in and check-out at Marriot Metropolitan Hotel?
Check-in is from 1:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Marriot Metropolitan Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Marriot Metropolitan Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Marriot Metropolitan Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Marriot Metropolitan Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Marriot Metropolitan Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Marriot Metropolitan Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Marriot Metropolitan Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Marriot Metropolitan Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Marriot Metropolitan Hotel?
Carrefour Saint Michelle, Terminus Douala, Douala.
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