Mandarin Oriental, Guangzhou
Hotel, 5-starNo.389, Tianhe Road, Guangzhou, ChinaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.8594Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at No.389, Tianhe Road.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Experience modern and luxurious rooms at Mandarin Oriental Guangzhou, featuring flat-screen TVs, floor-to-ceiling windows, and elegant decor. Relax in the large bathtub and enjoy the convenience of a coffee machine in your room.
Wellness and Recreation Indulge in relaxation at the outdoor pool, wellness centre, and sauna facilities. Stay active at the fitness centre or treat yourself to a soothing massage. The sun terrace offers a perfect spot to unwind after a day of exploring the city.
Fine Dining Options Savor a culinary journey at Mandarin Oriental with Cantonese cuisine at Jiang by Chef Fei or enjoy prime cuts and fresh seafood at the classic grill restaurant, Ebony. With diverse dining choices, your taste buds are sure to be delighted.
Book now at Mandarin Oriental Guangzhou for a luxurious and unforgettable stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 594 guests who stayed here.
- Cleanliness9.0
- Service10.0
- Location10.0
- Rooms10.0
- Amenities10.0
- Value10.0
- Food & drink9.5
Guests mention
Exceptional serviceComfortable roomsGreat locationHelpful staff
OlgaRussian FederationОстанавливалась в МО уже 2 раза, думаю и в дальнейшем выбор падет на этот отель. Шикарные завтраки, отличный персонал и
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alexandersI7429RBExcellent Stay with Outstanding Concierge Service
I had a wonderful experience at Mandarin Oriental, Guangzhou. The hotel is elegant, comfortable, and beautifully with a very welcoming atmosphere from the moment I arrived.
Thank you to the concierge team, particularly…
孟仪HK服務、住宿空間，住宿樓層（25 層）
無
StevenAustraliaEverything was perfect
I1048YCalaincQuality sessions
Hicyou is a good swimming monitor, with excellent skills and a nice personality. I strongly recommend taking swimming sessions for him!
PeechHONG KONGA short overnight stay
A very short stay this time - even shorter than my first visit last year. The layout of the room was instantly familiar.
The bath area was still split on 2 sides, with the tub and shower on one side and the toilet /…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No.389, Tianhe Road, Guangzhou, China
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that credits are not applicable for mini-bar, The Mandarin Gift Shop, banquet charges or spa services. Please note that for booking of more than 5 rooms, different policies and additional supplements may apply. Booking for more than 3 rooms with the same guest name is not allowed. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mandarin Oriental, Guangzhou
What time is check-in and check-out at Mandarin Oriental, Guangzhou?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mandarin Oriental, Guangzhou allow pets?
No — the property states that pets are not allowed.
Is there parking at Mandarin Oriental, Guangzhou?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Mandarin Oriental, Guangzhou have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Mandarin Oriental, Guangzhou have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mandarin Oriental, Guangzhou?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mandarin Oriental, Guangzhou have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mandarin Oriental, Guangzhou?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mandarin Oriental, Guangzhou?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mandarin Oriental, Guangzhou?
No.389, Tianhe Road, Guangzhou.
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