MainStay Suites Springfield IL
Hotel, 2-star3185 S Dirksen Pkwy, Springfield, Illinois, 62703, Springfield, MO, United StatesShow on map
5.2116 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Pleasant locationGuests rate the location 6.0 out of 10, at 3185 S Dirksen Pkwy, Springfield, Illinois, 62703.
Recreational Opportunities
Enjoy the outdoor pool, indoor pool, and 24-hour fitness center for ultimate relaxation and rejuvenation during your stay.
Convenient Amenities
Benefit from complimentary wireless internet access, 24-hour business center, and express check-out, making your stay stress-free and efficient.
What this place offers
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Express check-out
- Smoke-free property
- Pool umbrellas
- Free wired internet
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
Rooms
5.2
Guest rating
Rated 5.2 out of 10 by 116 guests who stayed here.
- Cleanliness3.5
- Service7.5
- Location6.0
- Rooms4.5
- Amenities3.0
- Value6.5
- Food & drink6.5
Guests mention
Clean lobbyComfortable bed
CrystalI didn't like the bathroom area the tub has paint chipping up the ceiling was pelling fluid on the wall I was itchy all I just didn't like it
ScottDirty room, elevator was out of order
Stanislavhard to describe all problem, very long time does it take
BrookeHorrible
We got there and check in took twice as long because a lot of the rooms were not ready for guests. We were told that the pool was out of order and that was not disclosed to any guests prior to check in. The elevator was…
LARRYNice, but needs work.
The outside appearance and maintenance of the hotel was very nice. The lobby looked clean and open, but the front desk looked very shabby. when given a room on the fourth floor I asked if there was an elevator as I am 73…
AnsleaExtremely dirty, mouse trap in my room, no elevator or pool
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
3185 S Dirksen Pkwy, Springfield, Illinois, 62703, Springfield, MO, United States
Guests rate the location 6.0 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Maximum number of pets per room 2
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Only dogs and cats are allowed
Pets. Service animals are exempt from fees/restrictions
General. Individually-wrapped food options are available for breakfast
Children and extra beds. No rollaway/extra beds available
General. Gloves are available to guests
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
General. Masks are available to guests
Pets. Pets cannot be left unattended
General. Events/parties not allowed
General. Individually-wrapped food options are available
Sustainability Certifications. Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
Pets. Pets allowed
General. Temperature checks are available to guests
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Reservation might be required for some facilities onsite
Guest type. LGBTQ friendly
Pets. Pet max weight (per pet) in lb is 40
General. Social distancing measures are in place
General. Property follows sanitization practices of Ecolab (3rd party expert - Global)
General. Professional property host/manager
General. Protective clothing is available to guests
Children and extra beds. No cribs (infant beds) available
Covid. Masks are compulsory at the property for guests without full COVID-19 vaccination
General. Property follows sanitization practices of SafeStay (AHLA - USA)
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Shield between guests and staff in main contact areas
Pets. Service animals are allowed
Pets. Pet max weight (per pet) in kg is 18
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pool access available from 8:00 AM to midnight. Children stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about MainStay Suites Springfield IL
What time is check-in and check-out at MainStay Suites Springfield IL?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does MainStay Suites Springfield IL allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at MainStay Suites Springfield IL?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does MainStay Suites Springfield IL have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does MainStay Suites Springfield IL have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does MainStay Suites Springfield IL have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at MainStay Suites Springfield IL?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book MainStay Suites Springfield IL?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is MainStay Suites Springfield IL?
3185 S Dirksen Pkwy, Springfield, Illinois, 62703, Springfield, MO.
Other places we book in Springfield
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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