Mackaya Bella Guest House

Guest hou, 4-star137 Penzance Road, Glenwood, Durban, KwaZulu-Natal, 4001, Durban, South AfricaShow on map

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9.6 · Exceptional11 reviews

Check-in from 2:00 PMCheck-out by 10:00 AM.
Exceptional locationGuests rate the location 9.8 out of 10, at 137 Penzance Road, Glenwood, Durban, KwaZulu-Natal, 4001.
Breakfast availableIncluded on some rates — the board is shown on each room.

Outdoor Pool and Terrace Complimentary English Breakfast Quality Graded by TGCSA

Take advantage of an outdoor pool and terrace, enjoy a complimentary English breakfast, and experience quality service approved by TGCSA. Book now to stay at Mackaya Bella Guest House in Durban and explore the nearby attractions just steps away.

What this place offers

Free breakfast
Free newspapers in lobby
Smoke-free property
Parking (limited spaces)
Free self parking
Airport transportation - pickup (surcharge)
Free English breakfast
Secured parking
Stair-free path to entrance
Free WiFi

Rooms

9.6

Exceptional

Rated 9.6 out of 10 by 11 guests who stayed here.

Cleanliness9.3
Service10.0
Location9.8
Rooms9.3
Amenities9.3
Value9.3
Food & drink9.3

Guests mention

Great locationWelcoming hostRelaxed and quiet stay

REfilwe
June 2025
Great locationIt was a good relaxed and quite stay. Host is welcoming and very helpful. I certainly will be booking for my next stay in the city. I can’t rate excellent, as there is always a room for improvement. I…
JG
June 2024
Comfortable Stay
We had a comfortable stay, thanks a lot!
Kevin
May 2024
Great
Grant
August 2023
Very friendly and accommodating staff. We enjoyed our stay!
Catherine
May 2023
We know Durban well, have stayed here before and will do so again. We give top ratings in every department but outsiders should know that you must have a car because it is in a residential area with no shops or…
Lara
March 2022
Friendly and cozy place to stay.
Had a lovely stay in very comfy bed in nice clean room. Hosts extremely friendly and made us delicious breakfast sandwiches to take away as we didn’t want to eat early. Highly recommend for anyone staying overnight in…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

137 Penzance Road, Glenwood, Durban, KwaZulu-Natal, 4001, Durban, South Africa

Guests rate the location 9.8 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 08:00 PM

Check-out by 10:00 AM

No children

No pets

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

General. Individually-wrapped food options are available for breakfast

Pets. Service animals not allowed

General. Gap period enforced between guest stays - 48 hours

General. Guests are provided with free hand sanitizer

Food & Beverage. No alcohol served onsite

General. Staff temperature checks are conducted regularly

General. Cashless transactions are available

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Individually-wrapped food options are available

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Temperature checks are available to guests

General. Food service has been amended for enhanced safety

General. Property is cleaned with disinfectant

Guest type. LGBTQ friendly

General. Social distancing measures are in place

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The seasonal pool will be open from October to April. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Alcohol is not served at this property. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Mackaya Bella Guest House

What time is check-in and check-out at Mackaya Bella Guest House?

Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Mackaya Bella Guest House allow pets?

No — the property states that pets are not allowed.

Is there parking at Mackaya Bella Guest House?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Mackaya Bella Guest House have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Mackaya Bella Guest House?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Mackaya Bella Guest House have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Mackaya Bella Guest House have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Mackaya Bella Guest House?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Mackaya Bella Guest House?

137 Penzance Road, Glenwood, Durban, KwaZulu-Natal, 4001, Durban.

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