Macdonald Burlington Hotel
Hotel, 4-starBurlington Arcade/126, Birmingham, United KingdomShow on map
8.1 · Very good6,929 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Burlington Arcade/126.
- Parking on siteAvailable at a charge the property sets.
Victorian Elegance with Modern Charm
The 4-star Macdonald Burlington Hotel seamlessly blends grand Victorian architecture with contemporary chic décor. Located just a stone's throw away from New Street Station, this hotel offers a convenient and luxurious stay in the heart of the city center.
Luxurious Rooms and Dining
Each uniquely designed bedroom at Macdonald Burlington Hotel features period details and modern amenities like flat-screen TVs and air-conditioning. Guests can dine in style at the Berlioz Restaurant or the Scottish Steak Club, known for their elegant ambiance and delicious cuisine.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
Rooms
8.1
Very good
Rated 8.1 out of 10 by 6,929 guests who stayed here.
- Cleanliness7.4
- Service9.2
- Location9.3
- Rooms8.4
- Amenities7.3
- Value7.6
- Food & drink8.0
Guests mention
Excellent central location opposite New Street stationFriendly, helpful and accommodating staff (multiple mentions, e.g., 'Mimi')Spacious, characterful rooms and buildingGenerally clean and comfortable rooms for many guestsAir conditioning and in-room fridge appreciatedGood/filling breakfast options reported by several guests
StevenBelgiumLocation
Old
AnastasiaUnited KingdomLovely
Location
Bed was like a big marshmallow wanted to stay longer 😴
Juan CarlosUnited KingdomA lovely stay and when we’re next in Birmingham we’ll be staying here again.
The suite we had was lovely. The hotel was clean and the staff were lovely .
Nothing
PaulUnited StatesThe room was too cold. The UK had just had a major heatwave and the airconditioning level was probably fine for a UK resident, but not for a California resident. The temperature could not be adjusted. The only was of…
markUnited KingdomLocation
Nowt
DavidUnited KingdomGreat place to meet old friends
Traditional and modernised and friendly
Nothing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Burlington Arcade/126, Birmingham, United Kingdom
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Macdonald Burlington Hotel
What time is check-in and check-out at Macdonald Burlington Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Macdonald Burlington Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Macdonald Burlington Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Macdonald Burlington Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Macdonald Burlington Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Macdonald Burlington Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Macdonald Burlington Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Macdonald Burlington Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Macdonald Burlington Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Macdonald Burlington Hotel?
Burlington Arcade/126, Birmingham.
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