Very good
Guests rate it highest for service, location and rooms.
8.541Reviews- Check-in from 12:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Hidalgo 291.
- Free parkingThe property states parking on site is free for guests.
Charming Property with Family-Friendly Amenities
Garden, Terrace, and Family Rooms: La Casona De La Esmeralda in Mascota offers a charming stay with a garden, terrace, and comfortable family rooms. The perfect retreat for families looking to relax and enjoy quality time together.
Concierge Service and Tours: Guests can take advantage of the concierge service and tour organization provided by the accommodation. Explore the beauty of Mascota with ease and convenience.
Convenient Facilities and 24-Hour Service: Enjoy dry cleaning facilities, free private parking, and a business centre during your stay. With a 24-hour front desk, assistance is always just a call away.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Business center
- Terrace
- Family rooms
- Garden
Rooms
8.5
Very good
Rated 8.5 out of 10 by 41 guests who stayed here.
- Cleanliness8.0
- Service9.0
- Location9.0
- Rooms8.5
- Amenities8.0
- Value8.5
- Food & drink8.5
Guests mention
Great locationModern facilities
CesarUnited StatesThe place is nice. Close by the central park and restaurant.
The only thing I didn't like was there were no AC units, just fans. Even though it is mountains it gets humid 🥵.
Carlos AdriánMexicoSi vuelvo pero solo un dia.
Lo cerca que estaba del templo inconcluso, lo amable de la gente que trabaja ahí, su patio verde y su hermosa fuente
No habia agua caliente y por las lluvias si nos hubiera gustado agua caliente jeje, la cama no era muy…
GabrielMexicoTiene poco personal de servicio y el baño que nos tocó a nosotros tenía la respiración del sanitario adentro en la misma habitación y no a la calle o el pasillo
markMexicoThank You had a great time looking forward to returning.
Great place. Not a 5 star, But location and staff were great. I would stay again. if you are too good this is not the place for you. if you work for a living it is great
AliciaMexicoMe parece un lugar muy adoc al pueblo excelente ubicación y muy bonita las habitaciones
El único inconveniente es que me salió una cucarachota enorme.
MayraMexicoLas habitaciones te transportan a otra época.
El check out a las 11
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Hidalgo 291, Mascota, Mexico
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about La Casona De La Esmeralda
What time is check-in and check-out at La Casona De La Esmeralda?
Check-in is from 12:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does La Casona De La Esmeralda allow pets?
No — the property states that pets are not allowed.
Is there parking at La Casona De La Esmeralda?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at La Casona De La Esmeralda?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does La Casona De La Esmeralda have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at La Casona De La Esmeralda?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does La Casona De La Esmeralda have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at La Casona De La Esmeralda?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book La Casona De La Esmeralda?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is La Casona De La Esmeralda?
Hidalgo 291, Mascota.
Other places we book in Mascota
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
