Krystal Vallarta
Resort, 4-starAvenida Las Garzas, Puerto Vallarta, MexicoShow on map
6.9 · Pleasant1,043 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 8.0 out of 10, at Avenida Las Garzas.
- Parking on siteAvailable at a charge the property sets.
Luxurious Beachfront Resort on Banderas Bay
Exquisite Amenities: With 3 outdoor pools, 4 diverse restaurants and bars, a happening nightclub, and a rejuvenating spa, your stay at Vallarta Krystal promises to be nothing short of extraordinary.
Convenience at Your Fingertips: From the tour desk to personalized spa services and boat tours, the resort ensures all your needs are met effortlessly.
Unforgettable Dining Experience: Indulge in delectable seafood at Las Velas while enjoying stunning views of Banderas Bay, or sip on refreshing cocktails at the poolside bar for the ultimate relaxation.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
6.9
Pleasant
Rated 6.9 out of 10 by 1,043 guests who stayed here.
- Cleanliness5.0
- Service7.5
- Location8.0
- Rooms5.9
- Amenities7.0
- Value7.4
- Food & drink8.0
Guests mention
Good food optionsHelpful staffNice location
OliviaUnited StatesServicio pésimo al cliente y acoso en ventas
Very poor customer service
To far tower
ChristopherUnited StatesGreat
Everything was fine.
No one made it clear if cash was accepted staff said yes staff said absolutely not .
Yesenia GuadalupeMexicoLa playa es bonita
La atención del personal
Y la comida era repetitiva .
La habitación tenía el clima en mal estado tuvieron que dar mantenimiento y lavabo tapado.
No dejaban los artículos de limpieza personal solo el…
NeriMexicolas zonas de snacks y bebdias en playa y alberca muy sencillas ( Poco surtidas)
Avila ArevaloMexicoNada
La habitación huele mucho a drenaje, las camas super flojas parece que se desarmaran, la alberca principal está cerrada, 2 días en los bares no tenían ni tequila ni cerveza, estaba súper lleno el hotel y como solo…
MartinezMexicoLa habitación, la cama y las almohadas
Que una de las albercas estaba inhabilitada
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida Las Garzas, Puerto Vallarta, Mexico
Guests rate the location 8.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Krystal Vallarta
What time is check-in and check-out at Krystal Vallarta?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Krystal Vallarta allow pets?
No — the property states that pets are not allowed.
Is there parking at Krystal Vallarta?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Krystal Vallarta have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Krystal Vallarta have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Krystal Vallarta?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Krystal Vallarta have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Krystal Vallarta?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Krystal Vallarta?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Krystal Vallarta?
Avenida Las Garzas, Puerto Vallarta.
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