Krystal Beach Acapulco
Hotel, 3-starAv. Costera Miguel Aleman 163, Acapulco, MexicoShow on map
8.2 · Very good1,034 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Av. Costera Miguel Aleman 163.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Enjoy comfortable and spacious rooms at Krystal Beach Acapulco, each with a private balcony offering stunning views of the Sierra Madre Mountains and the Pacific Ocean. The rooms are equipped with modern amenities like cable TV, air conditioning, and a safe, ensuring a relaxing stay.
Gourmet Dining Options Indulge in a culinary journey at our fine selection of restaurants, including Aquamarina Restaurant, La Palapa, and Bahía, offering a variety of cuisine from seafood to à la carte dishes. With bars located conveniently around the resort, you can sip on refreshing drinks while enjoying the pool or lobby ambiance.
All-Inclusive Luxury Experience the ultimate convenience with our vast all-inclusive plan, providing limitless activities and access to extensive meeting spaces. Whether you're here for business or leisure, Krystal Beach Acapulco guarantees a memorable stay. Book now and make the most of your time in Acapulco!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
8.2
Very good
Rated 8.2 out of 10 by 1,034 guests who stayed here.
- Cleanliness8.0
- Service9.4
- Location9.4
- Rooms8.0
- Amenities8.4
- Value7.5
- Food & drink6.5
Guests mention
Good locationFriendly and attentive serviceClean common areas
GERARDO PIMexicoLa ubicación
DanielaMexicoHabitaciones limpias
Check in super tarde
ValeriaMexicoMuy bien con un inconveniente (falta estacionamiento)
El precio del hotel estuvo super bien, lo único malo es que no cuenta con estacionamiento y si bien hay balet parking, en la descripción del hotel no te mencionan que debes pagar 230 por noche de pensión, además cuando…
Esquivel RiveraMexicoHotel excelente el personal muy amable
Las albercas muy limpias la cercanía al mar la comida
Nada
uaemMexicofue buena y placentera
El trato del personal es muy cordial y amable. lo cual me parece excelente.
El desayuno para el costo de $480.00 no me agrado mucho.
JavierUnited StatesCalidad y buen precio
Si
Nada
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av. Costera Miguel Aleman 163, Acapulco, Mexico
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The property has the Stay Safe & Clean Sanitary Certification Please note the Aquamarina restaurant, bars and the pool area is where all inclusive meals are served. All Inclusive Meals schedule: Breakfast 07:00 A 12:00 HRS Lunch 13:00 A 17:00 HRS Dinner: 19:00 A 22:00 HRS Restaurants and bars do not receive cash payment. Payment must be on credit or debit card. Cash or consume credit payment will be received at the front desk only. For more information please contact the property directly. When booking more than 10 rooms, special conditions and supplements may apply. For more information, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Krystal Beach Acapulco
What time is check-in and check-out at Krystal Beach Acapulco?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Krystal Beach Acapulco allow pets?
No — the property states that pets are not allowed.
Is there parking at Krystal Beach Acapulco?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Krystal Beach Acapulco have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Krystal Beach Acapulco?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Krystal Beach Acapulco have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Krystal Beach Acapulco?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Krystal Beach Acapulco have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Krystal Beach Acapulco?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Krystal Beach Acapulco?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Krystal Beach Acapulco?
Av. Costera Miguel Aleman 163, Acapulco.
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