KO'OLEBIL
Hotel, 4-starCalle a Boca del Cielo #1550, Boca del cielo, MexicoShow on map
Top rated
Guests rate it highest for location, service and food.
9.129Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Calle a Boca del Cielo #1550.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities and Services
KO'OLEBIL, nestled in Boca del cielo, offers a 4-star experience with an outdoor swimming pool, garden, and a restaurant and bar. Enjoy the convenience of room service, a 24-hour front desk, and complimentary WiFi during your stay. Unwind in the hot tub or admire the serene garden views.
Elegant Room Features
Each room at KO'OLEBIL is thoughtfully designed with air conditioning, a flat-screen TV, and a private bathroom. Relax on the balcony overlooking the pool, surrounded by plush bed linen and fluffy towels. For added security, utilize the safety deposit box provided in every unit.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 29 guests who stayed here.
- Cleanliness8.1
- Service9.5
- Location10.0
- Rooms9.0
- Amenities9.0
- Value9.0
- Food & drink9.1
Guests mention
Location
Besares EscobarMexicoun espacio de recogimiento
La alberca extraordinaria y el paseo de los manglares esta super,
hay que rehabilitar el puente de observacion de los manglares, para ofrecerlo como oportunidad de observacion de fauna silvestre y embarcadero
Perez moralesMexicoLas instalaciones super excelentes, el trato del personal super bien y muy accesible en costo, volvería a regresar.
RodolfoMexicoLa mejor ubicación de Boca del Cielo
Location
In the night the hot water has no good pressure
ChristinaGreat hotel with excellent and friendly staff! I will definitely be returning soon :)
Jesus EmmanuelExcelente estancia. Muy buena opcion.
Sigue el navegador de google, pareciera no hay hotel pero unos metros mas allí estará. Discreto por fuera, bonito por dentro, la propiedad todo bien y agradable.
Habitación: amplia, limpia, aire acondicionado…
MayraUnited StatesDiego was excellent manager and all of the hotel staff very friendly and helpful
Everything
Nothing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle a Boca del Cielo #1550, Boca del cielo, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 03:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about KO'OLEBIL
What time is check-in and check-out at KO'OLEBIL?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does KO'OLEBIL allow pets?
No — the property states that pets are not allowed.
Is there parking at KO'OLEBIL?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does KO'OLEBIL have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at KO'OLEBIL?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does KO'OLEBIL have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at KO'OLEBIL?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does KO'OLEBIL have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at KO'OLEBIL?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book KO'OLEBIL?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is KO'OLEBIL?
Calle a Boca del Cielo #1550, Boca del cielo.
Other places we book in Boca del cielo
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.