Places to staySan Francisco, CA
Kimpton Hotel Enso by IHG
Hotel, 4-star1800 Sutter Street, San Francisco, CA, United StatesShow on map
Fabulous
Guests rate it highest for location, service and amenities.
8.7587Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at 1800 Sutter Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Kimpton Enso Hotel, nestled in vibrant Japantown, offers spacious rooms adorned with Japanese art and modern amenities like flat-screen TVs and mini-refrigerators.
Culinary Delights Indulge in a culinary journey at the on-site restaurant and explore the array of Japanese restaurants, sushi bars, and cafes just steps away from the hotel.
Convenient Location With the Fillmore District and Union Square within walking distance, Kimpton Enso Hotel provides easy access to boutique shops, cinemas, and downtown attractions.
Experience the charm of Japantown at Kimpton Enso Hotel - book your stay now for an unforgettable San Francisco getaway.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Heating
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 587 guests who stayed here.
- Cleanliness8.7
- Service9.2
- Location9.4
- Rooms8.9
- Amenities9.0
- Value7.4
- Food & drink7.9
Guests mention
Great locationFriendly staffClean and comfortable rooms
mannIsraelSafe location near Japan town. Attentive staff. Modern and clean room.
We got ground floor which was actually below street level, due to the hilly location. The parking was very expensive. 55$ a day
JoseArgentinaGood location in Japantown close to Pacific Heights, very attentive staff, pet-friendly.
Not the best value for money.
MehdiFranceHotel fidèle a sa description.
Très bel hotel, personnel globalement très accueillant.
Prestations au top.
Merci
RosemaryUnited StatesThe hotel was not a 4 star hotel in my book. That being said, it was clean and the staff were pleasant and responsive.
Location-close to the Spanish consulate
The restaurant upstairs was nice. I just had tea there one evening but the waitstaff was attentive and the place was attractive
I did not think the property was a 4 star hotel. I…
HanaCzech RepublicGood location in Japantown
Room was very smelly and it is not possible to open window more than 5 cm. The windows in the building are blocked on purpose. That makes the whole hotel unventilated and smelly damaging the…
BeizhiChinaOverall it is a nice place to stay.
The cleanness of the room!
No bath tub available, no breakfast in hotel building.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
1800 Sutter Street, San Francisco, CA, United States
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that an additional charge of USD 500 will apply for early check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kimpton Hotel Enso by IHG
What time is check-in and check-out at Kimpton Hotel Enso by IHG?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kimpton Hotel Enso by IHG allow pets?
No — the property states that pets are not allowed.
Is there parking at Kimpton Hotel Enso by IHG?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Kimpton Hotel Enso by IHG have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Kimpton Hotel Enso by IHG?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Kimpton Hotel Enso by IHG have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Kimpton Hotel Enso by IHG?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Kimpton Hotel Enso by IHG?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kimpton Hotel Enso by IHG?
1800 Sutter Street, San Francisco, CA.
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