Kien Ngoc Hotel
Hotel, 3-starNúi Ngọc, thi trấn Cát Bà 218, Cat Ba, Viet NamShow on map
Fabulous
Guests rate it highest for service, location and rooms.
8.954Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Núi Ngọc, thi trấn Cát Bà 218.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Situated in Cat Ba, Khách sạn Kiên Ngọc is just a stone's throw away from the stunning Cat Co 1 Beach, offering guests easy access to the sun, sand, and sea.
Comfort and Convenience This 3-star hotel goes above and beyond to ensure a comfortable stay with services like concierge assistance, allergy-free rooms, and a 24-hour front desk, providing guests with everything they need for a hassle-free vacation.
Explore with Ease With popular attractions like Cat Co 2 Beach, Cat Co 3 Beach, and Cannon Fort in close proximity, guests can effortlessly explore the beauty and history of the area. Plus, the hotel offers convenient airport transfers and bicycle rental services for further convenience.
Ready to experience the perfect blend of comfort and convenience at Khách sạn Kiên Ngọc? Book your stay now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Lift / Elevator
- Airport shuttle
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 54 guests who stayed here.
- Cleanliness8.3
- Service9.3
- Location9.3
- Rooms9.3
- Amenities8.8
- Value8.8
- Food & drink7.8
Guests mention
Room upgradeCentral location
ThắmViet NamChỗ ở tiện nghi, thoải mái, sạch sẽ. Giá rất rẻ
AnnettaGermanyWe were very satisfied with our stay. The room was spacious and clean, the air conditioning worked well, and the bed was very comfortable. The location was convenient for visiting Cat Co Beach and exploring Cat Ba town.
SmallLAThe hotel was very clean, and the room was new and spacious. The staff were friendly and very helpful. The location was convenient for visiting the attractions around Cat Ba. We will definitely come back next time.
MosesMOWe had a wonderful stay in Cat Ba. The room was clean, the bed was comfortable, and all the necessary amenities were provided. The staff were lovely and provided excellent service. The price was very reasonable for the…
WeinerViet NamThe hotel is located in a relatively quiet area while still being convenient for getting to the town center. The room was clean, spacious, and airy. The staff were very helpful, especially the receptionist who assisted…
BibleSGThe room was beautiful and cleaner than we expected. It was quite quiet at night, so we slept very well. The staff were friendly and the check-in process was quick and easy. A very good choice when visiting Cat Ba.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Núi Ngọc, thi trấn Cát Bà 218, Cat Ba, Viet Nam
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kien Ngoc Hotel
What time is check-in and check-out at Kien Ngoc Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kien Ngoc Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Kien Ngoc Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Kien Ngoc Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Kien Ngoc Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Kien Ngoc Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Kien Ngoc Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kien Ngoc Hotel?
Núi Ngọc, thi trấn Cát Bà 218, Cat Ba.
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