Kashoutei Hanaya
Ryokan, 3-starNoboribetsu Onsen-cho 134, Noboribetsu, JapanShow on map
Top rated
Guests rate it highest for service, food and rooms.
9.1398Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at Noboribetsu Onsen-cho 134.
- Free parkingThe property states parking on site is free for guests.
Luxurious Hot-Spring Retreat
Natural Hot-Spring Baths: Indulge in the rejuvenating natural hot-spring baths overlooking the Oyunuma River.
Cultural Experience: Choose between a Western room or a traditional Japanese room with tatami flooring and futon beds for an authentic Japanese experience.
Convenient Location: Explore the nearby attractions such as Noboribetsu Bear Park and Noboribetsu Date Jidaimura historical theme park, all within easy reach from the hotel.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Terrace
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 398 guests who stayed here.
- Cleanliness8.5
- Service10.0
- Location8.5
- Rooms9.4
- Amenities8.5
- Value8.9
- Food & drink9.5
Guests mention
Friendly staffExcellent food
masahiroJapanこじんまりして配慮がそれなりに行き届いている
食事が良かった
場所が場所なだけにWi-Fiが弱かった
でも対処はされていた
LaurenceFranceTypiquement japonnais
La chambre et les repas typiquement japonnais et la gentillesse du personnel
Rien
Shun ChiehTW晚餐跟早餐都很好吃，非常豐盛，溫泉也很好很舒服
丁TW整體算舒適，有免費的酒精飲料可以享用
服務人員非常友善有禮貌
設施較為老舊，房間燈昏暗，無法調光，廁所馬桶蓋容易滑動，差一點掉下來
박Korea, Republic of정갈하고 다정한 사람들과 온천이 좋은 휴식처
온천이 아늑하고 물이 너무 좋았다. 아담하며 정겨운 곳 이었다. 아침, 저녁까지 극진하게 대접받는 느낌이었다. 특히 버스에서 내리자마자 맞이해주신 직원분의 캐리어 옮겨 주는 조심스러운 손길이 기억에 남는다. 지옥계곡까지 가능한 시간에 태워주셨다. 도착할때 비가 내려 우산을 안 가져 왔음을 우리끼리 난감해 했다. 차 뒤에서 하나 남은 우산 뿐이라 미안하다며 내미는 모습에 더 감동 받았다.…
KIMKorea, Republic of주차 안내와 맥주등 이 무료였던 점
시설이 오래된 느낌이고 조식이 평이했음
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Noboribetsu Onsen-cho 134, Noboribetsu, Japan
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 05:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform the property of the number of male and female guests who will be staying in special requests at the time of reservation, so the property can prepare Yukata and amenities accordingly. If you have booked without a dinner plan, but still wish to have dinner at the property, please contact the property directly and request your dinner at least 1 day prior to your arrival. Guests staying in the Twin Room will have dinner served at the property restaurant. Dinner will be served in the guest room for guests staying in other rooms. Dinner is served between 17:30 and 19:00 Breakfast is served between 07:30 and 08:30 Please note that exterior wall maintenance will be carried out from August 2026 to December 2026, from 08:00 to 18:00. Guests may experience some noise and paint odour during the maintenance.Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kashoutei Hanaya
What time is check-in and check-out at Kashoutei Hanaya?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kashoutei Hanaya allow pets?
No — the property states that pets are not allowed.
Is there parking at Kashoutei Hanaya?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Kashoutei Hanaya?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Kashoutei Hanaya have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Kashoutei Hanaya have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Kashoutei Hanaya?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Kashoutei Hanaya?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kashoutei Hanaya?
Noboribetsu Onsen-cho 134, Noboribetsu.
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