Top rated
Guests rate it highest for service, food and cleanliness.
9.2357Reviews- Check-in from 3:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at Kogandori 2-6-30.
- Free parkingThe property states parking on site is free for guests.
Hot Spring Baths and Lake Views Experience relaxation at its finest with large hot spring baths and stunning Suwa Lake views at Kamisuwa Onsen Shinyu.
Japanese-Style Guestrooms with Modern Touch Indulge in the perfect blend of tradition and modernity with spacious tatami rooms, flat-screen TVs, and Blu-ray players for your entertainment.
Art Displays and Private Hot Springs Immerse yourself in art throughout the property and unwind with in-room massages. Don't forget to reserve the hot spring baths for a private and tranquil experience.
Escape to Kamisuwa Onsen Shinyu for a harmonious retreat blending tradition and modern comforts.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Garden
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 357 guests who stayed here.
- Cleanliness9.1
- Service9.6
- Location8.6
- Rooms9.1
- Amenities9.1
- Value9.1
- Food & drink9.6
Guests mention
Friendly staffBeautifully furnished roomsDelicious foodGreat onsen experience
MikotoJapan癒されました
スタッフの方の対応が素敵
特に思いつかない
SimoneCHEs war phantastisch!
Grosse, gemütliche Zimmer, toller Service, duper hilfbereites Personal. Leckeres Essen und toller private spa.
-
GhJapan大満足の一泊
食事が良かったです。
特に無し。
SHULINChinaMemorable stay
Super accommodating with caring and professional Staffs. Love the relaxing onsen and delicious meals.
N/A
林Japanスタッフの対応、施設の清潔感、食事、全てが最高でした、また利用したいと思います。
特に無し
YvonneUnited KingdomLovely Japanese experience
Beautiful Japanese style rooms. Calm welcoming atmosphere, especially from staff- very personal service. Amazing onsen ( but very hot for summer). We also tried the Japanese breakfast served in a private room.…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Kogandori 2-6-30, Suwa, Japan
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 10:00 AM
No children
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests need to check in before 18:00 in order to have dinner at the property. To use the property's free shuttle from JR Kamisuwa Station, please make a reservation in advance. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person, per night is not included in the price and must be paid at the property. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kamisuwa Onsen Shinyu
What time is check-in and check-out at Kamisuwa Onsen Shinyu?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kamisuwa Onsen Shinyu allow pets?
No — the property states that pets are not allowed.
Is there parking at Kamisuwa Onsen Shinyu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Kamisuwa Onsen Shinyu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Kamisuwa Onsen Shinyu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Kamisuwa Onsen Shinyu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Kamisuwa Onsen Shinyu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kamisuwa Onsen Shinyu?
Kogandori 2-6-30, Suwa.
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